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Customer Ratings & Reviews

Your price for this item is $379.99

Customer reviews

Rating 4 out of 5 stars with 34 reviews

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85%
would recommend
to a friend

Customers are saying

Customers love the good condition and camera of the Refurbished Galaxy S6. They appreciate that the phone is in excellent condition and are pleased with the quality of the camera. However, some customers have concerns about the battery life, as it only lasts approximately 36 hours.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-34 of 34 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Excellent camera for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone this is my first smart phone and it is very easy to use and the camera is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    awersome!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone!!!!!! I like this phone too much ,works ok !!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone for the price. replacement phone for teenager who broke their previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone with great camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unlocked phone, but had to return it due to not being compatible with the Total network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just like new.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks brand new. No difference. I feel like I bought a new phone. Recommend everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will buy it again. User friendly. I love the resolution of the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    that's a great product and service, thanks very good

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    So far I like the phone BUT: can't add memory or

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't add a memory card OR change the battery? I didn't realize that when I bought it or I'd have opted for another S5, which is a great phone. The battery life is awful. Just sitting in sleep mode, it loses power enough to have to charge it daily. Actually using it drains it really fast. In general, it's not an awful phone, but it's really not an upgrade from the S5.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Good phone for this price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good phone . Phone have very good camera which made a very high quality pictures. I love this phone. I'm happy with this purchase. One minus phone don't have memory card slot.

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Great Condition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I didn't remember that I purchased this phone as a refurbished phone I would have thought it was brand new. It works like a charm. Best refurbished product I have ever brought. The fingerprint scanner is responsive the phone has zero scratches and came with the protective plastic on the camera lens and sensors. The phone is very snappy and does great with multitasking.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    DO NOT BUY THIS PHONE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First S6 I purchased from Best Buy in May 2015 (used with T-Mobile prepaid plan) was new and lasted one year, 6 days. Screen seized up and went into always running mode, complete mess. I originally purchased the additional warranty from Geek Squad (mistake 2) so I got to give them $149 plus tax to send me a REFURBISHED S6 (not optional). Lasted about 10 days. Epic failure (blacked out screen-done) while I was on vacation so I got to buy yet another phone from T-Mobile while still on vacation to just get me by...all said and done Best Buy was never able to replace the S6 a 3rd time and I have a credit at store to show for it. Not happy. Bad phone. Bad service. Don't do it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Touch screen doesn't work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I turned on the phone and could not complete the initial configuration because the touch screen was not working properly, almost impossible to click on a letter/number.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was great and arrived on time no problems as of now

    I would recommend this to a friend
  • Cons mentioned:
    Locked to at&t, Unlocked

    Rated 1 out of 5 stars

    Not Unlocked as advertised.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is not unlocked for H2O network opposed to description. it is locked to AT&T.

    No, I would not recommend this to a friend
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