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Customer Ratings & Reviews

Your price for this item is $569.99

Customer reviews

Rating 4.4 out of 5 stars with 102 reviews

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92%
would recommend
to a friend

Customers are saying

Customers frequently mention the new condition, affordable price, and high-quality camera of the Geek Squad Certified Refurbished Galaxy S7. The Samsung brand and unlocked feature are also well-received. However, some customers have encountered issues with the device and received the wrong charger.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 102 reviews
  • Rated 5 out of 5 stars

    Unlocked galaxy s7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace s5. Unlocked phone worked great. Easy transfer of apps and data.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mostly perfecct...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this phone seemed great... until I used it for several months and noticed a persistent dark fuzzy spot on all my photos/videos. Too bad I chose the phone because of its camera. I guess that's the risk you run with refurbs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent but full of bloatware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for the camera as a refurb right before I went on a trip. Buyer beware, I didn't notice the persistent fuzzy spot on the camera/lens until reviewing all my trip photos after the return period ended. A decent if bloated phone but I won't be getting another refurb.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace LG G4 with bootloop issue. Glad I chose this phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Phone was hacked custom on deliver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the phone. Best buy did not clean the OS of the phone. It was delivered with the phone custom hacked. Called Samsung they suggested returning the phone. I could not use Samsung pay or other features in custom state. Do not buy the refurbished phone get new so you don't get a compromised phone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome edges great condition love it gooodddd quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone performs all the basic requirements and is an android

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been 1 1/2 months with my new to me phone and I have no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem at all so far. Phone is working fine will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it is refurbished, th quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. The phone works well and it was exactly what I ordered online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great phone. I would ultimately buy from bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    satisfied to buy this phone i will shop again on best buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Spend the extra 100 for a new one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need to save 100, get this one. If not, get a new one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product for the money you pay for it.....

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone works okay but it came with the wrong charger

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible, there was a glitch in accessing my apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, it wasn't what they promised and I had to the best buy store multiple times and they could not fix my issue. Cost me 90+ dollars more to get a new phone. Trust me do not buy it!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Incredible Savings on this Refurb

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The money I saved on this Refurb Galaxy S7 Phone was substantial. This is the best price I found on one. Best of all, it comes with a 90-Day Warranty (per the paper enclosed). The Unlocked is unbelievably faster and cleaner without all the carrier bloatware---that you cannot delete, which always needled me. This phone is the best I've ever had, mainly because of that. I was surprised there was no manual enclosed, but I guess that's normal anymore. It's easily downloaded from online. Great phone and great savings. Thanks, Best Buy!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great Phone, but it was scratched.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it. It was fun while I had it though...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Would Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the package after 5 business days. The product was brand new. Could not find any scratch marks on the front and back. The earphone jack and charger port looked clean (they can get a little dirty after use). Could not find any issues with LTE, camera, and performance. Would definitely recommend this refurbished product.

    I would recommend this to a friend
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