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Customer Ratings & Reviews

Your price for this item is $569.99

Customer reviews

Rating 4.5 out of 5 stars with 69 reviews

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91%
would recommend
to a friend

Customers are saying

Customers regard the refurbished Galaxy S7 edge as a great value for its price. They are particularly pleased with its camera quality and battery life. The phone's condition upon arrival is also widely praised, with many customers noting that it appears almost new.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-69 of 69 reviews
  • Rated 5 out of 5 stars

    Great refurbished S7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked perfectly. Cosmetically, it was perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Design, Documentation

    Rated 1 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too boxy and clicky....windows phones were better...also no instructions on refurbished phone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Phone came without the headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't understand why they did not send the headphone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Can't call and use internet at same time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great, got it for a great price, and I've been happy with it for the most part, but I will be returning it. I am using it on Verizon and I can't talk and browse the internet at the same time. Verizon Tech Support wanted me to go into the Advanced Calling setting, which this phone doesn't have. Only Verizon phones have it. So be aware of this before you purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    Good phone, good price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitated at first, but couldn't resist the $460 price tag (included tax). The phone looks brand new and works fine. I'm pleased with this purchase.

    I would recommend this to a friend
  • Cons mentioned:
    No updates

    Rated 1 out of 5 stars

    Great phone but abandoned by samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone itself is great! No worries there. We're the worries to come in the play, are in the complete absence of security updates and firmware updates from Samsung. They simply do not provide support for unlocked us phones. Still waiting, after promise after promise after promise, for nougat update. Buyer beware. Stay away from Samsung us unlocked phones. Unless you are comfortable with no security updates or firmware upgrades.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not came with the earphone but the price was good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a Galaxy S7 Edge through bestbuy.com. I was very excited about the phone so I paid 2 day shipping just to receive it faster. I received the phone today and the screen had dead pixel. I was so disappointed as I I have been waiting for the phone and hoping to use it right away. I returned it to my local Bestbuy store. They refunded the phone's cost plus tax, not the shipping, though. The invoice that was issued did not show the cost of shipping. Even though I liked the product, I don't like the fact Bestbuy did perform a rigorous refurbishment process.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BAD refurbished

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my phone and it's battery level wont go up from 73% even though I charged it for almost 5 hours. Don't buy it.

    No, I would not recommend this to a friend
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