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Customer Ratings & Reviews

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Customer rating

Rating 4.2 out of 5 stars with 17 reviews

82%would recommend to a friend.
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82%
would recommend to a friend
Page 1 Showing 1-17 of 17 reviews
  • Rating 5 out of 5 stars with 1 review

    Works Flawlessly

    |
    Posted .

    I've had this phone for around 6 months to a year and I've not had any problems with it. The battery has held up well, have not had any crashes, and everything seems to work flawlessly. Would highly recommend this phone.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Fantastic buy

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I dropped and broke my last Samsung. Wasn't worth fixing it was an old S5. This was a great purchase. Very happy with it.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Better than paying full price!

    Posted .

    So I just received the phone last night (08/15). I spent time setting it up and the whole 9 yards. So it did come with a 90 day warranty from the Geek Squad. As well as it does state that it is Geek Squad certified. As for the process: PRO:Received the phone in 2 days! CON: Did not come with original accessories PRO: It's basically brand new CON: Missing the USB Type C Adaptor MAJOR PRO: Cost almost half the price! I will update review in a few weeks to see if there are any "true" issues to complain about.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Nice phone. Very thin

    |
    Posted .

    I like this new phone. I reserve judgment on camera now but as far as the phone operates I am happy. It's very thin and can fit in my wallet

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Nice phone

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    So far so good. Only had it a week. Samsung Galaxy are great phones have own a few.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Cell phone dead after a short time out of the box.

    |
    Posted .

    I charged the cell phone and attempted to set up the phone the next day. I started to set up the phone and stopped. The next day I wanted to continue and the phone did not turn on. I went to Best Buy. It was charging but no screen display. I returned the unit at the store and received a refund. I didn't get the chance to check the function of the cell. The cell was dead after one day of setting up and I never had a chance to activate the cell. This was a REFURBISHED CELL PHONE

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Excellent value for the price

    |
    Posted .

    Purchase as a replacement phone for my husband since he shattered the screen of his other phone.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Phone

    |
    Posted .

    She love it and she has no problem I got for her birthday too lucky we got that same day

    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Bad experience

    |
    Posted .

    Do not buy refurbished phones. Best Buy does not guarantee that all accessories come with the phone. My phone came without the key to open and put the SD card and the cable to charge it. Those items and more were in the description of the phone. So buyer be aware.

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great deal

    |
    Posted .
    Pros mentioned:
    Speed
    Cons mentioned:
    Charging

    Good packing. Unfortunately came without charger. Great deal, exactly as showing on the site. Delivery free and super fast, cant do better.

    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    missing accessories !!!

    |
    Posted .
    Cons mentioned:
    Charging

    get my phone delivered really fast ,the phone was put inside a regular box wrapped with a plastic wrap only ,becarefull when taking it off cause it can fall out of the opening wrap in the side it come with only a usb charger and a wall unit , missing the sim opening tool and the headphones set as in description the phone is great looking and doesn't reflect any sign of being refurbished ... overall you get what you pay .

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Good for the price

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Price

    This cell is used and unlocked. For the price I think it’s a good deal. I am satisfied with this purchase.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Good used phone

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Price

    It was good phone for the price. Everything works!!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great Phone

    |
    Posted .
    Pros mentioned:
    Price

    I purchased this phone for my daughter, easy set up, excellent performance, great price.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Fast shipping

    |
    Posted .
    Pros mentioned:
    Speed

    The shipping was fast and the phone was in really good condition

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great phone with tons of features

    |
    Posted .
    Pros mentioned:
    Speed

    Loved the speedy service and great quality product I received.

    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Good product, did't come with all the accesories

    Posted .
    Cons mentioned:
    Charging

    Excellent product. The only bad thing is that it only came with the wall charger and the cable, no Stereo headset, no card removal tool, no USB Type C to Micro USB Adapter, no Micro USB Connector, no 2 pair ear plugs as decribed. If I was awared that I wil recieve only the charger and cable I would rate it with a 5 star

    I would recommend this to a friend