Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $179.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 3.7 out of 5 stars with 75 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

71%
would recommend
to a friend

Customers are saying

Customers admire the SmartCam's excellent picture quality and ease of use, with many praising its simple setup and installation. The camera's night vision and motion detection capabilities also receive positive feedback, although some users experienced challenges with alert sensitivity and wireless connectivity. While some found the alert system to be overly sensitive, the majority of users found the camera easy to set up and use. Overall, the positive feedback on image quality and ease of use outweighs the negative comments regarding alerts and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 75 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    great camera for small spaces

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the box is close to WiFi you get super great quality. Very clear picture.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor at notification

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason, the camera does not do as good of a job notifying on iPhone and it's impossible to sign up on Google like it says you can. Trees swaying set off the camera, but if you turn the sensitivity down it doesn't detect people. Great angle of view though for real time viewing. I would recommend purchasing an SD card for it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love samsung. Easy to use camera and software system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great simple system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the stand alone feature of the device as if it's having its own little modem. No lenghty cables required, just plug into a powerpoint close to the camera position. Very redundant, when one recorder goes out the remainders will keep on recording. No central dvr place needed anymore. And managed to connect through an apple time capsule. Not been able to do this with bigger 4-8 cam systems easily. Great product.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless connection

    Rated 1 out of 5 stars

    Terrible camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your smart you will not buy this camera. We have had nothing but problems with it connecting since we bought it. I regret not returning it before time ran out for us to do so. It works a few weeks then you have to start all over again. It keeps loosing the wireless connection. The power unit is sitting right below our cable box so to far away is not the problem. We have no problems with anything else in our house including our indoor D-link camera. We have not had one problem with that. I just spent an hour again trying to get it connected. I gave up. It just keeps telling me to check the Internet connection. What a waste of money. Don't buy this camera.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great camera IF it worked as it is suppose to

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of this camera has been a NIGHTMARE! 3 technicians have come out to install and the camera still doesn't work as it is suppose too. I have asked for a refund of my money because what was promised has not been delivered .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Worked About a Month and Quite

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is to detect motion and record. It worked for a month and now has stopped. Have not got an answer from Samsung or the Geek Squad as to how to fix. Bought a 2 year extended warranty so back it goes.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Setup is simple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup is a breeze. Don't know if the picture quality not being great is from our wifi signal being cellular, but it is acceptable and was a simple solution to view our weekend property.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never really set it up but I did open it i try it out looked like a really nice camera but after all I didn't really need it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    has great resolution

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great resolution, easy to install and set up. This camera covers a large area with really good resolution.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great package easy to use indoor and outdoor door quality is great picture quality second to none.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    home security cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and install on my Smart phone: Note 4. Very clear images. Con: no ability to record and save images videos.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Easy install and set up. Great product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera even in night vision. Took about 10 minutes for me to set it up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rendered unusable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the product after doing so research on non-"service based" cameras. Despite some issues with the setup instructions, I was able to get the camera configured in a short time. All features on the box worked as claimed. Not the greatest product/features but it did work. . . for a while. Then, I and others started receiving a message in the App on my iPad about some Google service privacy policy change. Google had nothing to do with my setup. The app would not allow me to logon (ie use) the camera after that. I called Samsung, they said "it must be some change we’ve' made on the server, we'll call you when it is resolved. I waited a week, the error continued. Disgruntled, I returned the product with no questions asked (thank you Best Buy!), and I'm still waiting on that call from Samsung.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love these cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup!! Highly recommend for home or business!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera for home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture Quality and it's great for home protection

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use simple setup great quality............

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera for not paying for a website every mo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. Great quality for the price .the zoom could be better but oh well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says. The quality was ok. Set up was a bit difficult for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to set up, picture is just ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seen better for less cost. Easy to set up but picture is not as clear as I expected

    No, I would not recommend this to a friend
Sponsored