Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 77 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers have good things to say about the SmartThings ADT Wireless Smart Door and Windows Sensor, particularly its ease of use, security features, and reliable performance. Users appreciate the simple setup process and the long-lasting battery life. However, some customers have expressed concerns about its compatibility with certain systems and feel that the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-77 of 77 reviews
  • Rated 5 out of 5 stars

    Security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far am able to get a notification if a intruder was to break into my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you have ADT

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tied to ADT home security. May not work with other SmartThings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice add on to my smartthings

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Detection is fast with this sensor, I've about 4 of them I use with my smartthings panel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item provides my family peace of mind. I can see alarms from remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have 22 of these installed... All work perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sensor for adt smarthings only. But never disconnect. No problems.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Needs a special hub

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to work with my Samsung hub. Unfortunately it needs a very specific ADT hub. Returned item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Just what I need, goes great with my security system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great quality with Samsung. Very happy to have purchased this.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Only works with one specific hub

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must research carefully before buying. Nothing on the box said it wasn't compatible with most system.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Door sensor works well with my ADT Smartthings hub

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, keeps good connection, good connection range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to home security system

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well functioning addition to home security system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really works good. I use it as a switch to turn on lights

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Read Read Read

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible with any part of Adt at all. It’s a DIY KIT that is very limited

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing it's job. I will buy again if the price is right.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work with out the adt hub

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again wish the box would have said must have adt hub or this is useless lol but I’ll take it back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    watch it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have ADT servicde to To use this one Don't waste your time If you just have to SmartThings hub

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great at first

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted 5 months then door sensors stop working properly and started setting off false alarms putting my whole family is utter panic. The customer service is horrible. I have called multiple times with no solution and no call back.

    No, I would not recommend this to a friend
Sponsored