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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 155 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the SmartThings Home Monitoring Kit, particularly its ease of use, compatibility with other devices, and straightforward setup process. Many users appreciate the security features and the ability to remotely control their home devices. However, some customers have reported occasional connection issues with the base station and sensors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 155 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    More than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second type of home automation and by far the easiest and useful system I've seen and used. I recommend starting with this kit and get use to using Smartthings and then start to add on as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung SmartThings items are easy to install and program is user-friendly. The only con is that sometimes they drop out.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Smart things home monitoring kit

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works wonderful and lets me know if someone has entered my home while i am away. I can control this device from my smart phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice Add-on

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is a nice entry to the security system that most will find easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has turned out to be a pretty dependable system. It has a few glitches, but it's expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Basic home security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very basic home security setup but a very good start to a home automation. Setup is easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a cool monitoring device(s)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this kit! It is so awesome! I can monitor my house while I'm away and turn on lights before I get home. It has so many features and settings! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up, great kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase, I have one setup for my home and I'm buying this one for my parents' house. It's easy to set up with clear instruction!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great starter home monitoring kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This kit works great with the smart things app. Gives me peace of mind knowing I have extra home security kit that can be checked through my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great kit for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung home monitoring kit is a great kit for a beginner to set up their home smartly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love em!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for a friend who got robbed into a couple times. She says it monitors very well any movement and whenever a window is open

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Nice Bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good assortment of devices for home control; plays well with Alexa and Philips Hue.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Looks fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received as a bundle and like it. Great home monitoring system for a lower price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Amazing Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The said item is all in one for your house safety and making your life easier.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Neat Starter Kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super neat starter kit for a smart home. Works flawlessly with my google home and S9+.Does everything you need it to!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to get connected and working. Had devices configured, deployed and manageable though Alexa in under an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great for home automation

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love smart things home automation. Support for Z wave and zigbee and setup is a breeze

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Best in class system

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second kit. I have installed this in multiple friends’ home. I love it. Reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product easy to set up and monitor. The best part is I have cut out the middle man and monthly fees.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Hub works great as does the App.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed the item with both the provided devises and other compatible devices. The only problem i have experienced is with the provided Motion and water sensors. They keep loosing connection and say "Unavailable" and have to be reinstalled. I do not experience this problem with other brands of compatible devices.

    I would recommend this to a friend
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