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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 155 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are impressed with the SmartThings Home Monitoring Kit, particularly its ease of use, compatibility with other devices, and straightforward setup process. Many users appreciate the security features and the ability to remotely control their home devices. However, some customers have reported occasional connection issues with the base station and sensors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 155 reviews
  • Rated 5 out of 5 stars

    Takes a bit to get into

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not for someone who doesnt want to tinker with things. It takes a bit to get used to the integrations and app that you can then tie to IFTTT items but overall good quality. Since it ties to the cloud if the cloud goes down (which is has several times) your functionality goes down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung - SmartThings Home Monitoring Kit

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - SmartThings Home Monitoring Kit. Waited a long time until i found the deal on best buy. Have so many devices and this one integrates easily with all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is pretty good. You get a bunch of different smart things and you can them as smart plugs or monitoring devices. And connect all of it with your phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sensors lose connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About once a week I have to pull the battery to reset the general door sensors. Would be cool if it wasn’t for that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Home Start Kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great kit to start making your home smart, has enough sensors and excellent hub to begin your journey. I have added more items over time, and currently integrate it all with smart displays and speakers. Wife approved!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this product; it accurately gives alerts of motion at my doors and windows as I needed, I feel more safe at home now, and even when I am away from home, I can check from my phone the status of my home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Love using this smart home kit and this motivated me to invest in more things that are 'smart'.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system once it’s up and running. No reset if error when registering. You have to call them at Samsung and have them do it remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes my house smart.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control, automate and monitor your home from anywhere using the SmartThings app. Connect compatible appliances, lights, speakers, locks, cameras, thermostats, sensors, appliances and more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Product! Great monitoring system. I wish it could also allow alexa to command on enable/disable sensors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor system if your living on own in your apartment. Gives you alerts to your phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has enough functionality to make it adaptable for both automation and security. It does sometimes have a lag time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to know when my front door opened and closed and also to have automation for lights. This is very good and if you monitor your home this is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung home monitoring kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome kit comes with everything I need to start with. All I need is a camera and this kit will be complete

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home security system for an affordable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The home security system works perfectly to my standards and its friendly user . The price is much lower compared to other brands and it does the job I wanted.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Requires a lot of setup time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 weeks of setup and numerous chats with Samsung support, the system is finally not going off in the middle of the night. It is not a system for someone who wants to plug and play. But on a positive note it is very versatile in the actions it can perform, from security system to automation of many tasks to light/tv/plug activation and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart home system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded all my expectations and more! Smart things is idiot proof, easy to hook up and worked better than expected. Also I connected to amazon Alexa easily!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best home monitoring system around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is exactly what home security monitoring companies should be emulating. Highly configurable for whatever settings or monitoring needs you have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, does have a small learning curve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to get it working and alerting me properly, does have a bit of a learning curve

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to start my smart home upgrades.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up this kit when I needed the smart hub. The extra sensors and plug were a great addition to help me get more smart enabled devices in my house.

    I would recommend this to a friend
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