Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
F-H-ETH-001
SKU:
4470700
Your price for this item is $89.99

Customer reviews

Rating 4.5 out of 5 stars with 1218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the SmartThings Hub for its ease of use, compatibility with other products, and simple setup. Some customers have experienced connectivity issues and suggest improvements to the app. The hub is praised for its home automation capabilities and reasonable price, with many appreciating its Z-Wave functionality. However, a few users have noted limitations in its range and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,218 reviews
  • Rated 5 out of 5 stars

    Ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It connected well on my daily devices and works as charm

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Neat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun for family and everyone else to get to 50 characters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good hubs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good hubs ever seen connect to everything you want

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this solely to control my Kwikset lock but I have slowly integrated other products into it as well. The only downside is that it was extremely difficult to link to my Kwikset lock and took a couple of calls to their tech support to get it working. It would be nice if this had a Wi-Fi option as well but it has to be plugged in to an ethernet cord. It can make linking it with other products difficult and I had to buy and extremely long LAN cable to get it to link to my door. The integration with Alexa and Google home is a bonus as well but neither one of those features seems to work with mine. This may be a limitation of their ability to control a Smart Lock for security reasons. Overall, I would highly recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    Good for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a smart lock but did not realize when I bought it that it needed a hub. The other ones were too expensive. The application (on phone) may not be as glitzy or versatile as some but it gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system for a small condo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub works with my Alexa Dot and the App is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waiting for house to be built before installing.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not yet used. Will update review when set up and used.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    LOVE this hub

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was debating between and the harmony hub... after all the reviews and research Samsung Won! And I'm happy with it! It's highly customizable... can work with almost any devices out there, u may need to do some tweaking

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A nice surprise

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a stack of Wemo in use, but was setting up a water sensor for a remote house. The Smartthings hub detected all my Wemo and let me combine it all under one app. Now, I'll go buy another for this house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart home start up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub is a great way to start up your smart home

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Best Hub on the market

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a few weeks. Able to add nearly any smart device. Works with iOS, Android, Amazon, Siri, Google. Just starting my home automation, but I am excited to have this as the center of my network.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, works as expected and no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great my whole family love it. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Love controlling everything wit it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Gets the Job Done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, for the products it is meant to support. It would be nice to see a uniform home standard to emerge. Between this, the Hue Hub, the Lu-tron controller, Nest and Apple Home this is my 5th hub

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my smart things!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all of my SmartThings. These all are great!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Automation Ready

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to automate your home, most likely you will need a HUB. This one is great especially when it’s on sale. This is compatible with many accessories and they don’t have to be made by Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Connections

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the right product that had various of options to make my home secure and trackable on my smartphone. I like the ease of the connecting the products and how it is transferrable to other apps too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product, easy to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to hook up with my existing Honeywell security system. Even though I haven't had any experience with this, it was a breeze to get it to work. Now I am able to control my security from anywhere!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great home automation hub

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device to tie many of your home automation devices together. It is easy to use and has user friendly app. The bad part is there isn't a easy way to transfer devices from an existing hub to a new hub.

    I would recommend this to a friend