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Customer Ratings & Reviews

Model:
F-H-ETH-001
SKU:
4470700
Your price for this item is $89.99

Customer reviews

Rating 4.5 out of 5 stars with 1218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the SmartThings Hub for its ease of use, compatibility with other products, and simple setup. Some customers have experienced connectivity issues and suggest improvements to the app. The hub is praised for its home automation capabilities and reasonable price, with many appreciating its Z-Wave functionality. However, a few users have noted limitations in its range and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,218 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love my new smart hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our purchase of the iSamsung SmartThings Hub. It does everything we need and more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    As close to perfect as you will find

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used smartthings for a while now, I have to affirm that it truly is the best home automation system for the average home user. Having used other home automation systems in the past (including WINK, Caseta, Philips Hue) the amount of devices supported and overall customization is breath taking with smartthings. Being an early adopter has it's downfalls, I jumped on the bandwagon for home automation early with WINK. After waiting for WINK to fix their many many issues, I finally decided to switch to smartthings. Going from 10-30 seconds to turn on a light bulb to less than 1 second, it was literally like moving into the future of home automation. Adding in sensors and additional automation items is simple, and intuitive. The range of the base is great. Please add support to backup to the cloud, or backup to USB/Flash. The biggest problem with home automation is adoption. Strategically adding amazon echo dots to the house has made the smartthings automation system something that everyone in my house uses all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Home automation

    Rated 4 out of 5 stars

    Great to start a smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old house had X10 and downsized into existing home. This hub is a great gateway into home automation

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the only devices that handles both zwave and zigbee. No monthly fee and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a home full of hue bulbs,echo’s And a smart thermostat. This tied them all together nicely

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my SmartThings gadgets. They keep me informed of what happens when am not around

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Much better than Wink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than Wink. I fought a Wink Hub for months for just a few bulbs. Bought a Kwikset lock that required either a new Wink or Smartthings so opted for this. Everything was working literally within 5 minutes. Hasn't failed and is so smooth to operate and even links with Alexa. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my google home and Philips Hue lights! It was easy to set up and works great so far!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    App

    Rated 4 out of 5 stars

    Hub seems excellent, Smartthings app only good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I selected Smartthings for the wide array of products it controls, and have been pleased -- it works well. The SmartThings app (iOS) is functional, but quirky, and doesn't always respond. I would still recommend to a friend, especially for a first leap into smart home functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Works perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub works great. Its UI on my cell phone is easy to navigate and connected to the smart things hub quickly. The hub connects to many different manufacturers devices and does it fast and easy. I was also able to connect it to my Amazon Echo just as fast. I haven't had any problems with it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product for home automation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. Simple to setup, simple to program, simple to use and works great with Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Love the SmartThings Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this device because my X10 equipment was outdated and starting to fail. This hub works great! I've got GE Z-Wave dimmers and switches. And for Lights without those switches, I've mixed in some Cree Zigbee light bulbs. Everything works perfectly. Scheduling couldn't be simpler. The App works like a champ and it also integrates with my Alexa Dot. Now I can also use voice commands to turn off or dim my lights. And even though I've got a manual 7 day programmable Heating/AC thermostat which works very well, for Father's Day, I plan on getting the Ecobee4 Thermostat to further automate my home. Schedules are nice but I find myself getting up to change the thermostat setting more often than not. It will be nice not having to get up to fiddle with the thermostat anymore. I'll just be able to tell Alexa to change the thermostat setting. And having the ability to control my Lights remotely from my phone makes everything that much better. Thank you SmartThings!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to have a leak detection monitor in the boiler room. Easy to set up and very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Best Smart Home Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the hub to buy if you are going to make your home smart. Smart Things controls most smart devices out today. Be sure to check if it is compatible with your existing smart home devices before purchasing. I would recommend this because it is easy to set up and works well with IFTTT

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good home automation hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this device to replace an Insteon controller as I'm switching my home from Insteon to ZWave. The controller works and is very easy to use. At first I wish it had IR capabilities, but then realized that it works well with Logitech Home. That solved my IR needs, but it's just another device that I needed to buy. I give this device 4 stars because of two reasons 1) The setup and control of my home system is done via a mobile/table app. This makes some things more difficult to program. Please offer a installation program or web interface where I can do tasks like export/import settings and allow more complicated automatic routines. 2) I've had some automated routines not activate. For instance I have a Night routine that comes on 20 mins after sunset that turns lights on throughout my house. Over the course of 60 days that routine not execute probably 4 times. This is not right. I've read from other reviews that some people setup another routine just to make sure a prior routine is ran.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Setup

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a good deal of time looking at all the compatibility charts and the Smartthings Hub seemed to be the best choice. It'll work with Alexa and the newer Google Home speaker. I've got about 8 devices hooked up with this hub and Alexa, everything works well and setup isn't too bad either.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    cost effective & works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hub is very easy to set up & was able to connect to all the smart devices in my home easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smarter Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great!! This allows you to automate various things in your home. You must purchase compatible items in addition to this to make it work. You also need a hardwire network outlet to plug into. This connects the hub to your home network (and therefore to your smartphone wherever you are in the world). The hub communicates with the automation devices wirelessly, so should be centrally located in your home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy set up for non tech savvy individuals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Most HA zigbee devices are compatible which is a plus. Recommend to other people.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup, works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to control my lights with this hub and Google Home. On/Off/Dim. Great stuff!

    I would recommend this to a friend