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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 224 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are enthusiastic about the SmartThings Indoor 1080p Wi-Fi Wireless Security Camera's excellent camera quality, ease of use, and effective motion detection. Many appreciate the night vision capabilities and find the price reasonable for the features offered. However, some users experienced connectivity issues and expressed concerns about the cloud storage options, particularly the lack of local storage. A few also noted that the camera can get warm and that the app could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 224 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    An eye away from home

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An eye away from home. I put this camera in the house to monitor my son activity

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little cloud connected camera.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little camera is great for security. Using the phone app you can highlight the exact area you want to use to trigger a breach. This helps reduce false positives. Since it is connected to the cloud I am concerned about the camera being deprecated at some point, but hopefully Samsung won't do that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product at a good price and easy to setup and connect to your network

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Baby Cam 2.0

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We set this up as our baby cam for 1 it's cheaper than a regular baby monitor and 2 it's integrated with our smart things set up so we can view it on the TV, phone, and iPad without all the extra apps and lack of security. Sound and motion detection for our little one while on a secure platform, plus 2-way communication!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than it going offline from time to time it works great and looks good!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for security use and keeping an eye on my cat while I'm away.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good product I love the video quality and being able to talk

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these work well. ive had to reset them a couple times, but theyre pretty good now.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Decent camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price. Currently using as a nanny cam.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good picture quality at a good price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is part of a system I bought for my sister to give her a little piece of mind while away from her apartment in a new location. Good quality picture for the money. No issues since installation. Nice to able to move/adjust it to get the image you want, without loosing connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great for indoor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first hand some issues but finally figured it out good indoor camera

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're happy to hear you were able to get your SmartThings Cam set up and running, Skinz! If we can assist in any way, please reach out to our dedicated SmartThings team at 1-866-813-2404 or [email protected]. Thank you for being a Samsung customer! ~Samsung Brand Ambassador Samsung

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great sound is great unfortunately that's it. Camera won't connect to more than one mobile device utilize Samsung phones thought the process will be seamless very challenging. QR Code is almost impossible to get to without breaking the stand. You have to menu input the S/N number to register the camera. Send invitation to add members to view invitation was never received this connected cameras try to connect to both phones only one fully downloads.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your review of the SmartThings Cam! We apologize for the issues you are encountering linking your SmartThings Cam to multiple phones and Samsung accounts. We would love to help you get everything situated and working as it should! Please reach out to our dedicated SmartThings team at 1-866-813-2404 or [email protected]. We look forward to hearing from you! ~Samsung Brand Ambassador Samsung

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great starter.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Easy to use. Easy to set up. Great starter camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as designed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came free with my TV. Only issue is when setting it up if the WiFi password is incorrect it does not tell. It will just fail to connect with no explanation or error. Who did this pass QA?!?

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, picture. Overall a good camera to have

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Hit or miss.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hit or miss. I have a few of these cameras, some of them disconnect constantly some stay connected. These are fine when they work.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great product for low price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is super for the price. Clear pic and great app. Day or night and records clips as well as live. I can talk to my dogs when I'm away from home and there is option for security as well. I'm very pleased.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Its ok

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok but stopped working. Not sure why it doesn't work. Happened to two cameras.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Decent home camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great that I can check my pets and robot vacuum working while I'm away. I like it that it can zoom in and out! It'd be great if I could angle the cam to check more.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Trouble for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these for a very good price. I have a Samsung Hub v3 and an eero mesh router. They were a real hassle to set up because the app kept getting stuck at “registering camera to your Samsung account “ at 99%. I had to reset each one several times before I was able to add them. Now they seem to be offline much of the time. Scouring the internet for solutions.

    No, I would not recommend this to a friend
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