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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 368 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are delighted by the SmartThings Water Leak Sensor's ease of use and its ability to quickly detect leaks, preventing potential damage. The sensor's long battery life and simple setup process are also well-received. While some users have reported occasional false alarms or inconsistent performance, the majority appreciate its sensitivity, reasonable price, and additional temperature monitoring feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 368 reviews
  • Pros mentioned:
    Leak detection

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had two of these for a while and one has worked twice for leaks in my basement and SmartThings turned my water off. I have seen where the one in my laundry room was disconnected from the SmartThings had to reconnect it but has been good since

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Provides piece of mind when we're away from home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this to sit next to our sump pump and water heater. It will notify us the second moisture is detected. It provides piece of mind when we're away from the home that we don't have water coming in anywhere. So far, it works great, although we haven't had a real emergency yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Appears OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT APPEARS TO BE OK. CAN’T SAY MORE SINCE I HAVEN’T TESTED ITD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this whole idea... Water sensors are a great idea, going to get like 4 more. Also shows the temp where it's placed, interesting how hot a refrigerator runs. Only issue is some sales guy started these would not be available for long... Hope he was incorrect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paired easily with Samsung hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides peace of mind knowing that our utility closet is dry without having to check

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommend product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try it and it works for me. although not yet tried when under the sink will be wet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not exciting until you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing really flashy or exciting but it's great for peace of mind. I'm using it under my water heater.

    I would recommend this to a friend
  • Pros mentioned:
    Leak detection

    Rated 5 out of 5 stars

    Multi purpose water leak detection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one of these set up under each sink, the water boiler, and under the home water meter. Living in a state with cold winters and possible frozen pipes I these setup to my smart hub to send my cell phone text messages in case a water leak is detected.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy pairing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired right away with smarthings v2 hub. Tested with moisture on hand about 40' from the hub and it picked up right away. Only a couple of weeks old, but battery reads at 100%. This should alert me if there's a leak under my sink before it becomes a big problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly. It also tells temperature through Samsung Smart things Hub

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This exactly what we wanted. Easy to set up and works great with smart hub.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my biggest worries is flooding the basement when im not home. This takes care of that. You can put several around your house or under the sink. Takes minutes to link it up and then you can be notified if something is wrong at home via the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in ontime and it is flawless. Nice product by samsung and bestbuy.com

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    work good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. Only complaint is battery type is rare and kind of expensive. Works prefer cr123

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up on sale during Black Friday. Paired easily with my Smarthings hub.

    I would recommend this to a friend
  • Pros mentioned:
    Leak detection

    Rated 4 out of 5 stars

    leak detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is set for surface leaks only and has to be placed on counter or floor. My use was near a sump pump so i am concerned it may get kicked or jostled since it is near an area that could happen. Besides detecting water between 2 contacts it also has a temp sensor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable in connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent got a chance yet to test this. But the setup was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Motion Sensor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sensor.It even works across platform,it works great with wink

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works seemlessly with Smart Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have a samsung smart hub and multiple IOT devices and this sensors ties in perfectly. Easy to set up and connect to existing network, using it under my fish tank near filter to be alerted if there are any leaks. So far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the forth one I bought, working great with hub and app

    I would recommend this to a friend
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