Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.7 out of 5 stars with 546 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality and ease of use of the UBD-M9500 Streaming 4K Ultra HD Wi-Fi Built-In Blu-Ray Player. Many appreciate its 4K capabilities and the upscaling features which enhance standard definition content. While some found the remote control less than ideal, the overall performance and wide array of apps were frequently praised. The sleek design and convenient Wi-Fi connectivity were also highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 546 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    excellent 4k Blu Ray player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it to go with my 65 in Samsung TV 4K. Like the fact that my Samsung TV remote will actually operate everything so I only need one remote. I use the apps from the unit, they seem to provide a better picture.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    A good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with the purchase. One of the reasons that I purchased the Samsung was the ability to go on-line. It turns out that I love more then that about the 4K player. I even love the remote that it uses.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sharp playback

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays blue ray and DVD discs flawlessly. Up-convert Ultra HD produces an excellent picture. As with a new TV, be sure to go to settings to get the best picture possible. Best with the Dynamic setting.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great resolution

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp resolution on my tv. Friendly interface and easy to setup. I would like the remote to have a specific button to rewind 10 seconds. And each time you rewind or pause and restart, it displays a status screen on top but just a little too long. I'd like to disable that option.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    paired right up

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with my Samsung TV. Remotes are interchangeable and the picture is fantastic. The only thing that could make this player better is if it picked up the living room after the movie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEAUTIFUL DESIGN

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a beautiful design with titanium black with curved front. Love the 2 out put HDMI which is convenient for someone who does not have the 4K Receiver or Preamplifier. Best one from Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Ultimate Quality Movie Watching

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4K unit connected easily and strongly to my internet, the smart capabilities were enhanced from my previous unit and the HiDef quality soared when used with 4K Ultra format movie disks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    design spectacular, better picture.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like awesome looking and sleek designs in your audio equipment this product is for you. The remote is also curved. The detail and clarity of DVDs is amazing. The only downside is, doesn't play 3d movies. For the price unit should play all prior formats of DVDs.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Good quality. Great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packed like new. No sign of usage. All wrapped in factory material and packing tape. Great doscount for basically brand new product. Just wish 4k movies would be more widely available for rent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is the first 4k player what to buy and I think it was the best option works very well and the best thing that a fan has to extract the heat that the unit generates others do not bring it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Top notch 4K bluray player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have upgraded from my older Samsung 4K player and it has been great. Loving my smooth picture and sharp detail. It's worth every penny. Nice new interface design and better remote as well. Do buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect 4k bluray

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, works great, I have a new samsung smart tv and it works seamlessly with the tv remote. The picture we get with bluray is great but with 4K bluray it is incredible!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when I upgraded my old TV to a 4K TV. I have never had any issues with Samsung products especially their DVD players. Very satisfied with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 4k ultra HD Wi-fi DVD Player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung 4K ultra HD Wifi with built in blue ray player in titanium black is the perfect accompaniment to Samsung 4k ultra HD TV or newer upgraded model. Amazing clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It plays movies well with a great picture. However, the Hulu app doesn't allow the user to choose a profile. You're stuck with having to use the primary user's profile. I tried notifying samsung with a very detailed email but I recieved a standard reply showing that they never actually tried to read and understand my email. I feel it's a problem that could be solved with a proper update but I've had no luck so far getting anyone to listen. Maybe I'll try Hulu next. If it weren't for the poor service attention and faulty app problem I would have given 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Blue Ray player

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This compact blu-ray player is an excellent space saving player. Love the built in Wi-Fi feature. Perfectly paired with a non-Smart TV. Great buy and inexpensive.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good DVD Player for $250

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regular price for this was $500. I would never pay that much for a dvd player.....even if it is 4k ultra HD. However I got this for $250 on sale. great picture. worth it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an Apple streamer but my husband wasn’t a fan (he’s an android guy) and he wanted a 4K player so I purchased this Samsung as a Christmas present. We have one issue after another with this thing. We always get the same green screen with a bunch of lines and now today we get a split green screen. I keep switching back to the Apple steamer that works but my husband is persistent on this one. Guess it’s a good thing I purchased the extended warranty on this garbage. Wish it wasn’t too late to get a refund, this thing is garbage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited for the 9500 to come out and it was worth the wait. It is fast to load up and the on screen setup is a snap. The remote is small but performs a lot of functions. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Simply Amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy nothing but Samsung when it comes to tv and Blu-ray players. This was a great 4K Ultra HD investment! Movies look amazing! Goes great with my Samsung NU8000 65"!

    I would recommend this to a friend