Customer Ratings & Reviews
- Model:
- UBD-M9500/ZA
- SKU:
- 5791803
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the excellent picture quality and ease of use of the UBD-M9500 Streaming 4K Ultra HD Wi-Fi Built-In Blu-Ray Player. Many appreciate its 4K capabilities and the upscaling features which enhance standard definition content. While some found the remote control less than ideal, the overall performance and wide array of apps were frequently praised. The sleek design and convenient Wi-Fi connectivity were also highlighted as positive aspects.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Excellent video
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This player delivers stunning video, excellent 7 channel sound through my home theater system. The only reason I gave it 4 stars out of 5 is that it won't play some of my standard definition dvd's.
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent picture on 4K TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a companion piece to our Samsung 4K TV. Every disk we’ve played has looked and sounded fantastic with this setup.
I would recommend this to a friend - Pros mentioned:4k
4K dvd player
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase this samsung 4K DVD player to pair it to my samsung tv and they both work good
I would recommend this to a friend Excellent unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is excellent, 4K movies are delivered with amazing color, clarity and vibrancy to my Samsung Qled tv.. You will love this player.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Caught it on a deal for $200 off regular price. Have the7500 series in different area and love the streaming features. Works great
I would recommend this to a friend- Pros mentioned:4k
Just what I was looking for.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Ultra HD blue ray player has greatly enhanced my home theater experience and would recommend it to everyone.
I would recommend this to a friend - Pros mentioned:Picture quality
This thing is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this player after I got my tv and I must say this is a awesome dvd player . Great picture and it plays any dvd or video format.
I would recommend this to a friend - Pros mentioned:4k
Love it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the 4K player. I don’t use it as much now since streaming has became popular but it is nice.
I would recommend this to a friend - Pros mentioned:Picture quality
Outstanding 4k Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is perfection. Fast too. Xbox one s is terrible compared to this one. I highly recommend this Samsung player.
I would recommend this to a friend - Pros mentioned:4k
Does not do it all.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy guy told me it played 3D movies and it doesn’t so pretty upset, but got a good deal on Black Friday and it’s a great 4K player and has all the apps.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Dmoz21,
Thank you for your review of this Samsung UBD-M9500 UHD Blu-ray Player.
I am sorry to hear that you were not completely satisfied with the user experience.
Your feedback about the 3D feature is very important to us and will be shared with our product team.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
-Samsung Ambassador
Like the way it connects to the Samsung tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This player talks to the tv and between them decide what the input should be. I enjoy not having to flip through a list of devices.
I would recommend this to a friend- Pros mentioned:Loading speed
ok but could have gone with a cheaper model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.loads fast. using this with a Samsung js8500. not seeming much improvement over an xbox s. I was hoping to be blown away and spent the extra money for the 9000 series. I could have gone cheaper. my tv doesn't do vudu 4k streaming so I needed a device that did. This is really what I am using this for. Blu-rays don't seem as sharp as the xbox s. The best part is the separate HDMI for audio which lets me use my Onkyo receiver with Dolby Atmos with disks I rent.
No, I would not recommend this to a friend - Pros mentioned:4k
Great for 4K
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it easy to use they just keep getting clearer and clearer 4K. What a great with my Samsung.
I would recommend this to a friend - Pros mentioned:Picture quality
Incredible home theater experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect compliment to my 65” Samsung 4K HDR curved screen TV. It’s taken my home entertainment experience to the next level.
I would recommend this to a friend Had to get it!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was happy to get this one before Samsung exited the Bluray business. This 4K player doesn't disappoint!
I would recommend this to a friend- Pros mentioned:Ease of use
Great picture and sound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s all good. Very good machine. Haven’t had any problems with it. Great value for the price and ease of use.
I would recommend this to a friend - Pros mentioned:Picture quality
high performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product, it was a great chose to buy the Samsung blu-rey, high build in the tv, the colors and the pictures are amazing
I would recommend this to a friend - Pros mentioned:Picture quality
Will play DVDs , Bluerays or 4K Bluerays
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First thing I noticed was the sound was improved a lot,I’m waiting on a new movie to purchase that comes out in 4k
I would recommend this to a friend - Pros mentioned:Ease of use
Overall great 4k player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a Samsung 4k brand player because I have a Samsung 4k tv as well. Was hoping for easy setup / compatibility and that’s what I got. Easy to use and operate. Quiet operation.
I would recommend this to a friend - Pros mentioned:Ease of use
Movies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I put a movie on for the kids the other night and have no complaints! Works wonderful and easy to use
I would recommend this to a friend