Customer Ratings & Reviews
- Model:
- UBD-M9500/ZA
- |
- SKU:
- 5791803
Customer reviews
Rating 4.7 out of 5 stars with 546 reviews
(546 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the excellent picture quality and ease of use of the UBD-M9500 Streaming 4K Ultra HD Wi-Fi Built-In Blu-Ray Player. Many appreciate its 4K capabilities and the upscaling features which enhance standard definition content. While some found the remote control less than ideal, the overall performance and wide array of apps were frequently praised. The sleek design and convenient Wi-Fi connectivity were also highlighted as positive aspects.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it supposed to do. Very clear. Great quality
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
4K player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very nice and easy to work only down fall isi have to change the voice to match on the movies
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great 4K Blu-Ray Player
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased as an open box item and have not been disappointed. Provides a crisp picture.
I would recommend this to a friend Rated 5 out of 5 stars
So Much Better Than The LG We Had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have a Samsung TV and for some reason, I decided to not get a Samsung 4K player originally. I ended up taking back the LG Player as it was very poor when it came to performance. This Samsung 4K player is GREAT! Very easy to navigate and is great with all types of DVD's: the old ones and the new ones.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great resolution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and overall sound and picture quality
I would recommend this to a friend - Pros mentioned:4k
Rated 5 out of 5 stars
Great Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying every moment, Highly recomend this product.
I would recommend this to a friend Rated 4 out of 5 stars
Samsung - UBD-M9500 4K player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are like me, you have been using your game system go play your movies. Well, I thought it would be better to play movies on something that was made solely for that purpose. The player does exactly what it is supposed to. The only thing I do not like about it, it does not include a hdmi cable. Go get a monster cable, compare the speeds on the cables and make sure you are getting the fastest. Enjoy
I would recommend this to a friendRated 5 out of 5 stars
Easy connection to Samsung Smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit has excellent upconvert to 4k and an easy to use intuitive remote control. The downside is the same as the smart TV - setting up the Smart account connections is ridiculously convoluted and requires multiple attempts to link to the account. Once set up, it works well from remote or pnone.
I would recommend this to a friend- Cons mentioned:Remote control
Rated 4 out of 5 stars
DVD Player Great, Remote Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DVD player works great but remote is terrible. Using remote that did not come with unit due to this.
I would recommend this to a friend Rated 5 out of 5 stars
A Full Blue Ray DVD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I were looking for a DVD player since a while but we couldn't decided for anyone. Until we find out this one. It incredible how smoth and fast it works. The price it a litle bit over budget but we are confident it will have long live. We are very happy.
I would recommend this to a friend- Cons mentioned:Noise
Rated 4 out of 5 stars
Decent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Other reviews noted it was loud and they are correct.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent 4K Player!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job with 4K Blu-ray and obviously then Blu-rays and DVDs too. As a bonus, if you have an older TV you can run Netflix through the 4K player and, assuming your cable speed and router/modem are adequate, dramatically decrease load times.
I would recommend this to a friendRated 5 out of 5 stars
The Best 4K Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This system is exactly what we needed for physical 4K playback with Sonos 5.1. The unit allows you to select Dolby Digital output (conversion from DTS) to give 5.1 with Sonos (as it does not support DTS). It also runs the VUDU app which supports 4K content.
I would recommend this to a friendRated 5 out of 5 stars
Does everything promised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using this for dvd's and streaming......expecially 4k HDR streaming from Netflix. Works like a charm. The BB guy did not set up wi-fi or show any features.....but I have come to expect very little from the Geek Guys who come to the house.
I would recommend this to a friendRated 5 out of 5 stars
Bought for remote internet connection for Netflix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A lower grade Samsung Blu Ray model did not provide an adequate signal to make an internet connection with my equipment closet behind the MBR wall, where my TV was mounted. This was a good investment to keep the clutter out of my master bedroom.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Easy set up and good match for my TVv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit is slim nd compact, easy hook upaaand easy to use.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Works fine but not sure it's worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a 4K player to go along with a new LG SUHD 75" TV. When I watch 4K content from my cable provider, it looks great. 4K content from a disc on this player looks pretty similar to Blu Ray, so I can't say that this player is worth the money, but it could also be a content or TV issue.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing this Samsung UHD Blu-ray Player.
I am sorry to hear that you are experiencing issue with the 4K content display.
To better assist you with step-by-step troubleshooting or warranty service, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
-Samsung Ambassador
- Pros mentioned:4k
Rated 4 out of 5 stars
player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It plays 4K DVD's fine. Have no real issues with it.
I would recommend this to a friend Rated 4 out of 5 stars
I had Sony before
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best 4K Blu-ray I purchased.it works much better then Sony
I would recommend this to a friendRated 5 out of 5 stars
Great Player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Blu-Ray Player is a great addition to my Samsung Q80, Its a great paring LOL. The system also can play older DVD’s from a different format. I’m very impressed wit the fact that to can really see the 4K content.
I would recommend this to a friend






