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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.7 out of 5 stars with 546 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality and ease of use of the UBD-M9500 Streaming 4K Ultra HD Wi-Fi Built-In Blu-Ray Player. Many appreciate its 4K capabilities and the upscaling features which enhance standard definition content. While some found the remote control less than ideal, the overall performance and wide array of apps were frequently praised. The sleek design and convenient Wi-Fi connectivity were also highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 546 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Clear, bright and no artifacts. Reasonably fast load times. Compact remote that handles all normal functions. Friendly service at local Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this model recently, replacing the 8500 that had failed totally, setup was relatively easy. I only had a standard cd to play and it worked perfectly with a very clear vibrant picture, so I can only imagine the HD, blu ray or Ultra would be even better. Did get Streaming HD and ULTRA and the picture was superb. So far, I am very happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a blu-ray player and this one works well so far. There are lots of options but the remote with a lack of buttons on it takes some getting used to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Loading speed, Picture quality

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, very fast loading speed. Very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product with superior picture when used with a 4K TV. Significantly better than a base blu ray or DVD player. Well worth the money and loaded with features. Set up was simple and connection to wireless and tv fast and easy. The Samsung account login is rather tedious with the remote but overall an awesome product.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Enjoy being able to zoom in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4K experience with this player is wonderful. I bought my first 4K movie to play on this player and was not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WoW.... I'm looking forward to rewatching all my o

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute best 4k Ultra.. DVD player I've ever had the best Clarity And the Dolby atmos feature brings everything to life

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed

    Rated 4 out of 5 stars

    works will great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4k blu-ray player works great. the loading speed is faster then the ubd-8500 4k blu-ray player. Also the remote is easy to work with and is a little bigger then its predecessor,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Another great Samsung product. Excellent player.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Blu-ray player is another great Samsung product in my opinion. I have a lot of Samsung products and this player is great. It has an easy to use menu and many great features. I would recommend buying this player to anyone who wants an excellent picture and great features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great unit , works great with tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was blown away with difference in picture quality, don't know why i waited to get unit to go with matching tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first 4K UHD HDR Blu-ray player. Samsung always makes quality products, and this automatically linked up with my new Samsung 4K TV. The player runs silently, produces a great video signal, upscales HD and SD content wonderfully, and handles all the current audio formats. I like the fact that there's a separate HDMI for audio and one for video (or you can just run one HDMI cable if your surround sound receiver handles Atmos and DTS:X as well as 4K video) Highly recommend if you're looking to upgrade, or just future-proof your home theater!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to use just plug and it worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use just plug and it worked! Our smart TV found it and adjusted to the new remote. PERFECT

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Picture quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performance, easy to use. Good looks and quality from samsung as always

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great unit, great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was purchased to take advantage of the new Samsung 4K 75" TV we just bought, and I have to say that even with a Yamaha receiver between it and the TV, the setup was automatic and painless. Has great pic quality and fast response, worth the extra few bones in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy to hook up w/my Samsung TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up to my Samsung QDot TV. TV recognized the dvd player instantly and went right to registration and wifi hook up. Like the fact that when a dvd is inserted,my TV goes right to dvd mode. Quality of picture and sound is great(sound goes through Samsung 550 sound bar system).

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Excellent Blu-Ray player!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected. 4k and blu ray crystal clear

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great DVD Player!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung 8500 quit playing and as I had it covered under a Geek Squad plan, I got the 9500 as a replacement. I am very satisfied with the 9500. It hooked up flawlessly, is easy to use, it plays great and so far is much better than the 8500 player.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still need an hdr television but I have a 4K and it looks great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Device was easy to install and is working great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this device to go pair up with my Samsung 65MU9000 4K TV. Setup was easy and it has been working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung 4K Blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Latest and greatest apps are installed allready on the player.

    I would recommend this to a friend
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