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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.7 out of 5 stars with 546 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality and ease of use of the UBD-M9500 Streaming 4K Ultra HD Wi-Fi Built-In Blu-Ray Player. Many appreciate its 4K capabilities and the upscaling features which enhance standard definition content. While some found the remote control less than ideal, the overall performance and wide array of apps were frequently praised. The sleek design and convenient Wi-Fi connectivity were also highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 546 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4k Blueray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the design and the menu nice and light and lights up on and a a great picture it gives on my 4k tv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love this player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Samsung 4K tv and brings movies to life in blazing color! Easy to set up and operate!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good 4k DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no issues after using the unit for a few weeks. Picture quality is good, although I had actually expected it to be even better when watching 4K. Some people complained about vibration noise of the unit when playing 4K movies. I have a set of vibrational reducing Monster footers under the unit, and have not experienced any issues. The unit has insignificant footers, so the vibration noise without them is not surprising. It only has optical and HDMI outputs, which was a bit limiting for my system. I bought an open box version, so the cost was actually fairly inexpensive. It matches with my Samsung TV well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 4K Player!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent 4K player. The streaming options are good, especially for those that don’t have a Smart TV. Quick and easy setup too! This player is worth the investment and won’t disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a 4K player and got this half off on Black Friday, what a steal! Awesome picture quality!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Good 4K player for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always liked Samsung and this is no different. The quality of the 4K disks play out great and the upscaling of Blu Ray disks is pretty solid as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Easy to see the buttons. Makes a DVD look fantastic. Best DVD player I have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids really enjoy watching 4K movies on this player, great picture quality and user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    The third one I own!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding video system for any dvd format! It is easy to use and provides outstanding videos.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Blu-Ray/DVD player

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only have a few 4K UHD Blu-Ray discs, but wow! It’s so worth it! The clarity is amazing! I like that this player also tries to adjust the regular, old DVDs to the best picture quality possible for an awesome experience as well. Even though it can be paired wirelessly to the TV, I recommend using an high-end HDMI cable for better data transfer and image quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player does what it says. We use it with our 4k OLED tv and surround sound and the combo couldn't be better. Very intuitive to use. Also, might be a small point, but having an eject button on the actual player actually does make a difference than only having it on the remote. I just have found it to be something I always do and could see being annoyed at always having to find a remote just to eject the disc.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    No Pandora

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality so far. Very disappointed that a glitch in the programming doesn't allow the Pandora app to run. Wife works from home and Pandora is always on, so we had to opt for another way to stream it.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Unameit,

      Thank you for purchasing this Samsung UBD-M9500 UHD Blu-ray Player.
      I am sorry to hear that you are experiencing issue with the Pandora app.

      Please give us the opportunity to assist you with step-by-step troubleshooting by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      Or find us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, thank you for taking the time to share your experience. We hope to hear from you soon.

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality. Included apps are nice. I like the buttons that don’t need to be pressed to work. You just put your finger in front of them to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Seems very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and tool all of 5 mins to do so. I like the features and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very advanced BluRay player that cover all angles of on line streaming. It can make your older TV smart. I have purchased it for a room where I do not have cable set-top. Hooked up to router and voila. Upscaling makes 1080P look so much better. I am very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome clear videos with my 4K Q7 Samsung curve. The picture is crisp and set up was a cinch.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for... I recently purchased a cheaper LG 4K player and it was the worst. I almost think it was possessed since it would randomly turn on in the middle of the night. I returned it and payed the extra for this player and it was well worth the money. No need to wonder if this product is good or worth it cause IT IS!!! I would absolutely recommend this product!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Eoic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never seen such a clearer picture really easy to use and set up as a breeze

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy the set up was. Connection was quick, great picture

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great blue ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this player. So far no problems ,and works exactly as expected. Great buy.

    I would recommend this to a friend