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Customer reviews

Rating 4.6 out of 5 stars with 1507 reviews

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    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,507 reviews
  • Rated 5 out of 5 stars

    Delivery on schedule, no problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought separately from Samsung washer. Fast delivery as scheduled, well packed, no problems.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Need deeper drawer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the bases were as good as the washer/dryer that they go with. For a 15" high base there is shockingly depth to the drawer. Cannot put a standard laundry detergent bottle in the drawer. They do pair well with the washer/dryer from fit and appearance standpoint and bring the loading height up to a convenient level. The lack of depth in the drawer is disappointing.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello RobT, we are always working to improve the quality of our products and to drive customer satisfaction. Your feedback is important to us and your concerns will be shared with our product team. If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143707386) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Rated 5 out of 5 stars

    Pedestal for Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leveled by Best Buy delivery and absolutely no problems. I'm happy as my laundry area is not leve.l

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a washing machine stand. What can I say about it?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drawers for a small bathroom.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drawers looks good on my new dryer. It helps to have extra drawers on my small bathroom. I’m very satisfied on my purchase.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is pleased to hear that you have selected the companions for your washer and dryer to add to your laundry experience. Thank you for being a part of the Samsung family. ^Cat Samsung

  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pedestals did exactly what they were supposed to do. Made loading and unloading the washer and dryer sooo much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Measure space first

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Side by side to wide for bi-fold laundry reach in. closet doors Drawers won’t open

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pedestal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product I purchased for the house and it has been a blessing I would recommend to anyone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy customer and worst service from BB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - We have ordered two pedestals matching to our washer and dryer over the chat, promised to for free install. - But when delivered, they didn't install these, first upset. - So, we called them for install, after some conversation, BB is agreed for install service. - After few days, BB GeekSquad showed up, rushed into the house with tools to install Washer / Dryer. We told them to the request is to install the pedestals, they said they will not do it, call the BB customer service again, second time upset. - So, we need to call them again and make appointment. The pain is every time they show up, someone needs to be at home, we accepted 3rd time inconvenience and made the appointment. - Wait for another shock. BB team showed up, these people are nice, opened the boxes half the way, then the biggest shock, these DON'T MATCH to the washer / dryer we have. Biggest SHOCK. So, the guy who ordered didn't do the right job, he selected wrong SKUs, just to place the order, don't care to listen to what I say/needed and promised to the extent he can just to place the order. Wrong SKU and false promise of free install. - So, called again, to pick up these two wrong ones and deliver two correct ones. - One more time inconvenience of someone to stay at home. - Next time showed up, people are not friendly, they just went inside laundry room, closed the doors, didn't care to what we wanted to say. They did some work, BOOM, new laundry pedestal has scratches on it. Where is the second pedestal? Well, they ran out of these, not in stock. The problem is not resolved yet, really looking for help. It has been almost 6 weeks, totally frustrated with BB service. Sorry for the bad review on the service, we tried to resolve over the phone, but it is not getting resolved.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand your disappointment with your overall experience trying to get the pedestal installed.

      Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Good but small.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great part of washer dryer package. works as intended but a little small for actual storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Pedestal for Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung pedestal is a Beautiful stand for washer which saves your back from bending.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Pedestal for My Washer & Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the convenience of not having to bend over to do laundry and extract things from the dryer using the pedestal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer and dryer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new machines. Installers were excellent!! Took their time, no damage and explained the operation of washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pedestal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a really awesome pedestal holds up the washing machine exactly as it is supposed to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So hapoy to have my new pedestals

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced. Waited months for pedestals to arrived. So hapoy to have them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung base

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice very stable I would recommend it to anyone it’s worth the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good height

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with our Maytag washer. Not quite deep enough to stand up the laundry detergent bottle but still plenty of space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the two that we initially one of them had a defective drawer that would not close completely. BestBuy replaced and installed the pedestal at no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose theatre system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luke from the geek squad came out and reconnected out Bose system great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love washer and dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer and dryer front load are wonderful. Should have bought a long time sho

    I would recommend this to a friend
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