Customer Ratings & Reviews
- Model:
- WE402NP
- SKU:
- 10763213
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Pedestal
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with the coordinating washer and dryer... Best Buy had the best price around
I would recommend this to a friendMust have for front loader
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for front loader. Disappointed not compatible with previous model.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Tammy,
We appreciate you giving us a review about the Samsung pedestal. Thank you for giving us honest feedback about the design of the Samsung pedestal. I'm sorry to hear that the Samsung pedestal is not compatible with the previous model of your Samsung product. Right now, we are continuously working to improve our Samsung products.
For further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Ticket number: 1144471621
^Rainly
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, only issue I had was delay on the second one. Other than that it looks great
I would recommend this to a friendIt’s good, but.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.- It’s ok. - Disappointed that large containers don’t fit in it. With a family size house we buy the large detergents. Wish it was taller by 1/2 inch. - Easy to adjust for balancing. - Thus is a need product, otherwise the washer sits so low. Only gave 3 star due to size. The manufacturer should have considered large containers, but I should have read the spec size too and measured too. I assumed wrong.
I would recommend this to a friendGreat service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and polite. Took time to explain and assisted with proper placement.
I would recommend this to a friendGreat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have with dryer cause it sits too low to ground
I would recommend this to a friendA must have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two on sale for $140.00 each great price . Must have if you don’t want to bend over to remove your clothes
I would recommend this to a friendBest Buy points
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the products at Best Buy. Helps with washing our clothes
I would recommend this to a friendGreat pedestal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad I bought these pedestals. So much easier to use the front loader now that I got the pedestals.
I would recommend this to a friendPedestal
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things come in super handy and are perfect size! Great purchase!
I would recommend this to a friendFoyg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Foyg ghost. Fri Edy. Know. Happy Thanksgiving. Utility room and garage
I would recommend this to a friendWasher and dryer pedestals
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer care! Neat and on time! Great buy!
I would recommend this to a friendDoesn't fit all samsung dryers
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a decent pedestal and typical quality for this item. It's lightweight and the bottom storage drawer is adequate. No, you won't be able to fit anything tall in the drawer. The locking braces for the corners that help secure the feet to the washer/dryer don't fit all samsung machines. Mine is only a few years old and the braces don't fit properly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for this review. We understand that the pedestal does not fit all models as the pedestal was designed for the newer models and may or may not work with the older models, or in your case, it barely locks into place. We're still glad the pedestal is working for you.
Here is a link for the pedestal installation in case you would like to double-check if your pedestal is installed correctly.
How to install the pedestal for your Samsung washing machine and dryer https://www.youtube.com/watch?v=MVOYfniRpJI
Have a great day.
^Charles
It’s ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great however not to happen can fit bottle upright
No, I would not recommend this to a friendGreat space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great space and helps your back from bending over so much to get the clothes out of the washer and dryer.
I would recommend this to a friendGreat service and on time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and installation on time I like Bestbuy and I shop here often Excellent service
I would recommend this to a friendDiscounted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A discounted item and helpful for washer get these while its off
I would recommend this to a friendStorage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lii ok ve how you can make different sizes for the trays inside an it’s plastic so u can wipe down
I would recommend this to a friendDoes not fit properly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pedestal did not line up with the dryer legs. Front legs on in the pedestal but the back dryer legs are out. They are off about 1/4 inch.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We understand how you feel about your dryer not fitting properly to the pedestal you've purchased. We want to speak with you more about your dryer to validate its compatibility with your pedestal; kindly supply us with your dryer's model.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147599800, to help our team pull up your information when you message us.
Have a great day.
-John
- Pros mentioned:Storage
Invaluable Item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for storage! But make sure you get one for each of the units (Washer and Dryer) or they will be uneven!
I would recommend this to a friendBrand response from Samsung
Posted .Hi Mark! Thank you so much for sharing your insight into this pedestal! We're glad to hear you're happy with it. ^Jecca
