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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 27 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers appreciate the Wireless Subwoofer's impressive sound quality and rich bass. Many comments highlight how well it complements other sound systems and enhances the overall listening experience for movies, shows, and music. The ease of connection is also frequently praised. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 27 reviews
  • Rated 4 out of 5 stars

    I love it but…..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will start by saying, I’m obsessed with technology and a quality audio experience. Side note: I’ve DJ’d for over 20 years so I have a decent amount of audio equipment to say the least. I bought this subwoofer to pair with a Samsung s60a for my 2nd home. One of the main reasons I purchased this setup is for the built in Alexa components plus at my primary residence I only have Samsung tvs and this was purchased to go w a Samsung tv. Bottom line. The subwoofer is decent. The Samsung soundbar I purchased is pretty decent as well. Overall, I’m happy w my purchase but feel you can get a similar soundbar and subwoofer setup for around $250 that will sound very similar just won’t be Samsung and won’t have built in Alexa. Which btw. It is not easy to setup the Alexa multi room speaker setup w this speaker like it is with your standard Alexa speaker devices. I’m happy. But if I was on more of a budget I could accomplish similar sound for less money. Hope this honest review helps your decision making process.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and bass it adds to my home theatre

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    nice little base

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an after thought with my Samsung system, It complements the sound bar great! The base is there, but not in overwhelming booms i was expecting. That being said, i am satisficed with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Boom

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great subwoofer doesn't take up a lot of space easy to hook up and the sounds really good it's a great accessory to my Samsung soundbar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Subwoofer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subwoofer is a nice match with my Samsung soundbar. Not too powerful but I can hear the bass when explosions happen in movies. Wish it had a little more “boom”.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice addition to round out the S60T sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't as impressed with the S60T by itself compared to my TV speakers but the woofer makes a big difference and it all sounds really nice now. I bought it in "excellent" condition and saved a little money but knowing what I do now I'd still buy it at the "new" price. It connected immediately without any other setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good addition for S50A

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered open box, the sub compliments the sound bar well. Bass sounds deep and clear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Too expensive for just being a subwoofer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it but decided to go for a vizio M512a-H6 sound system. this subwoofer is too expensive to just be a wireless subwoofer. that includes taxes and a 4-year warranty, which is an additional $ 50. I think the quality of the product is good and its material also looks easy to scratch.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AbrahamCops,

      Thank you for your review of this Samsung Wireless Subwoofer. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience.

      Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support at Should you ever have questions or need help at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals & Software
      3) Warranty Info
      4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      5) Contact Us

      Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the near future.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Rich sounding subwoofer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, and sounds great. Compliments the sound bar nicely. Good value.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Wireless Subwoofer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Great Sounding Subwoofer with enough bass and rumble for me. I like it also it matches with my Samsung HW-S60A soundbar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subroofer makes a great difference on sound I like it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subwoofer is a great addition to the S60T Soundbar. It is needed for a larger room to round off the experience of music and movies.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A definite must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't imagine not having this subwoofer. It adds so much to the overall effect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    if you buy samsung tvs you need this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Linked up with samsung sound bar all by itself, adds some boom but not too loud

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung wireless subwoofer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprising lows from this sub.Very happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Great thumper

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adds a nice thump to the soundbar. I really notice the explosions in the movie!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this woofer as an addition to my sound bar in my bedroom

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Benja71:

      Thank you for purchasing the SWA-W500 Subwoofer for your S series soundbar. Designed to complement the S60T soundbar, this subwoofer maintains detail and adds depth at low frequencies. Should you ever have any questions or concerns, please know we are always here to help.

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Rated 3 out of 5 stars

    Silence is not golden

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't get this to sync up with my TV for some reason, which is strange as they are both Samsung

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Davedavis,

      Thank you for purchasing the Samsung MX-T70 Sound Tower and for sharing your review. The feedback you have provided regarding the connection issues you are experiencing to your Samsung TV is important to us and will be shared with our product teams.

      Your Sound Tower has a “SEARCHING TV” mode for easy connection with a Samsung TV. If a Sound Tower is connected to a Samsung TV via Bluetooth, the Sound Tower can be controlled by the TV remote. To use this feature, please follow the steps below:

      1. Press and hold Source button on the remote control or top panel, the Sound Tower will start to search for a Samsung TV. The “SEARCHING TV” message will appear on the display.

      2. If your Samsung TV supports easy connection, a connection popup will be displayed on the TV. If your Samsung TV has connected with the Sound Tower before, your Samsung TV will be connected without showing the popup.

      3. If your Sound Tower cannot find a Samsung TV within 5 minutes, the Sound Tower will terminate
      “SEARCHING TV” mode and turn to “BT PAIRING” mode. If the sound tower finds any Samsung TV, again the Sound Tower will request connection to the TV.

      Please know:
      • While in wireless Group Play mode, searching TV is not available.
      • To stop searching for a Samsung TV, turn off the Sound Tower or press the Source or PAIRING button.
      • Sound Tower does not support multi connection if Samsung TV is connected.
      • While a Samsung TV is connected, Sound mode is PARTY and SOUND MODE button is not available.
      • While a Samsung TV is connected, the Sound Tower app cannot connect with Sound Tower.
      • Connection popup may not be displayed according to TV spec.
      • You can select and connect directly from the Bluetooth speaker list on your TV when the connection pop-up does not appear on your TV.

      Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals & Software
      3) Warranty Info
      4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      5) Contact Us

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Won't work with ks550

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately despite my best efforts, it doesn't work with my samsung KS550 sound bar despite appearances.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works seamlessly with my Bose 5.1 soundbar. Feels like you're in the movies.

    I would recommend this to a friend
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