The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,371 reviews
Rated 1 out of 5 stars
Nice try
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Would have loved to have gotten the item in the mail but it said it was delivered and I did not receive item
We are sorry to hear you didn't receive your item. Since this was ordered through best buy, we recommend contacting their customer support for assistance. If there is anything we can do to help, please reach out to us at: https://support-en.sandisk.com/app/askweb
Pros mentioned:
Ease of use
Rated 1 out of 5 stars
Easy
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use but check the connector my first one was broken
This reviewer received promo considerations or sweepstakes entry for writing a review.
The 2nd Sandisk iPhone flash drive. The first one failed to respond to my iPhone after 5 uses. This one never responded. I have to call Apple... Geek Squad could not fix it.
We sincerely apologize for the inconvenience caused to you. We regret to hear about your response. However, we would request you to submit a support ticket with our support team so that we can investigate the issue and provide you an appropriate resolution. Please submit a support ticket at https://support-en.wd.com/app/askweb.
Rated 2 out of 5 stars
Had to buy two and same problem
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does upload photos stops and gives an error that 0 photos have been uploaded
We are so sorry to hear it wasn't as easy to use as expected. We would request you to please connect with our technical support team at: https://support-en.sandisk.com/app/askweb so we can assist you with the troubleshooting.
Rated 1 out of 5 stars
Poor Performance
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does not work easily and had to keep uploading and uploading numerous times and still not working. It's just been sitting on my desk and now return period is over.
We sincerely apologize for the inconvenience caused to you. We regret to hear about your experience. We would request you to submit a support ticket with our support team at https://support-en.wd.com/app/askweb so that we can investigate the issue further and provide you an appropriate resolution or replacement if possible.
Rated 2 out of 5 stars
Not really doing what it ahould
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It takes too long to move the files from phone to device.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This site is very unreliable . The app stops working while backing up my iPhone. The app has to be restarted. Once the app restarts, the USB fails to connect directly to the IPhone. You will have to take it out and connected it again at least 8 times. This is not the best for backups
We sincerely apologize for the inconvenience caused to you. We regret to hear about your experience. We would be more than happy to assist you, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://support-en.wd.com/app/askweb.
Rated 1 out of 5 stars
Didn't work for me
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Stopped being recognized by my iphone and all of the data on it dissapeared. Now it doesn't work at all. Happened within 2 months of purchase.
We sincerely apologize for the inconvenience caused to you. However, it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://support-en.wd.com/app/askweb.
Rated 1 out of 5 stars
This product is no good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this product. The Best Buy sales associate recommended it but didn’t know how to get it working. He said this product is hit or miss based on his experience. I am still unable to use it.
Hello, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://support-en.wd.com/app/askweb.
Rated 1 out of 5 stars
VERY disappointing
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
2x amount of storage for pictures being transferred must be available on the phone to allow transfer. Very difficult on iPhone 13 to split into separate transfers. If you do not have at least 2x storage needed to complete transfer the product is useless.
This reviewer received promo considerations or sweepstakes entry for writing a review.
NO STARS. Photos will not download to device. Will not transfer if they do. Maybe there is a trick to get it to work, but I do not know it. It was the second time I have tried a similar product. Neither worked. "Second time fooled me twice, shame on me."