The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,371 reviews
Rated 1 out of 5 stars
EPIC FAIL
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wouldn’t not back up my photos from my phone. It would get to 89 out 11,000 and say error! Returning it!!!
Hello, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care.
Rated 1 out of 5 stars
Not as good as I expected
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far it’s operating very slow. I plan to try again, but after an hour of use it didn’t capture 100 photos. ☹️
Hello, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb.sandisk.com/app/ask and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Pros mentioned:
Storage
Cons mentioned:
Software
Rated 5 out of 5 stars
Amazing products!! No issues.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have purchased other useless backup drives that required Y-Disk, and this SanDisk by USA Western Digital is amazing. I just opened the package and plugged into my iPhone XS MAX. The SanDisk software automatically started and requested access to my photos and contacts. I selected yes, If you don't allow access upon first use, then you will see a blank screen of photos. Not allowing access, requires you to have to select photos before they will show up on the screen. This lack of access issue appears to have resulted in some negative comments about the drive not working, Rather the drive is working, as the user has indicated that they want to select photos to be backed up.
So allowing access to all photos is the best to start with. The SanDisk software then shows tab buttons to backup contacts or photos. I selected contacts first and the backup of the contacts was performed in a very short amount of time. I then selected the tab button to backup photos & videos. The backup progress was shown at the top of the iPhone screen, and has a tiny real-time display of the thumb nail pictures being backup at the time. Very nice to see.
I had about 128GByte of video & photos to be backed up. I also had a fairly low battery, so I removed the SanDisk drive from my iPhone during the backup. The SanDisk software requested that the drive be reinserted. However, I charged the iPhone first. Upon re-inserting the SanDisk drive, the backup continued and completed with a notice of completion of how many files were backed up. I'm confident that for a low battery condition, a wireless charger will allow for simultaneous charging and backing up photos with using the plugin charger.
All was backed up within a couple of hours including charging my iPhone.
This SanDisk by Western Digital is like a breath of fresh air from the other foreign brands that I tried,
We appreciate your time and efforts reaching out to us. Please allow us to inform you that images taken on iOS 11 and above devices. For further assistance, please reach out to our support team available at https://support-en.wd.com/app/answers/detailweb/a_id/46891.
Rated 1 out of 5 stars
Garbage
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is garbage. It is very slow and it gets frozen
Hi, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb.sandisk.com/app/ask and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Rated 1 out of 5 stars
Do not buy it.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does not work.I have tried it several times and nothing.
Hi, please be informed that normally this is considered to be physically damaged which is not covered under the SanDisk® warranty. However, we will be happy to review this incident to provide you a possible courtesy replacement if you can provide the details of the incident by contacting us directly. Please contact SanDisk® Support and we will assist you towards the best possible resolution.
Rated 1 out of 5 stars
Horrible
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Hello, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb.sandisk.com/app/ask and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Rated 1 out of 5 stars
Trash
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No working. All I get is the spinning wheel of death.
Hello, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care.
Rated 1 out of 5 stars
Not a good product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Trying to download pictures to it it keeps crashing
Hi, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care.
Rated 1 out of 5 stars
Hhhh
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had a bad experience cant get it to work right wouldnt buy agaun
Hello, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care.
Pros mentioned:
Ease of use, Size
Rated 4 out of 5 stars
Fast Transfer and easy to use
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast data transfer an easy to use. Compatible with Iphone and convenient size. I’m buying another one because I lost the first one I bought.