Customer Ratings & Reviews
- Model:
- BXT7-B1
- SKU:
- 6622614
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Television wall mount
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a superb job holding my 98” screen to the wall.
I would recommend this to a friendTV wall mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it installed, works so far, does what it's designed to do.
I would recommend this to a friend
Great item
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like house usefull this item has been and was easy to get
I would recommend this to a friendWorst Experience From Bestbuy Ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased my TCL 98' QM7 TV and mount, while i was out of the Country on black friday. When the TV was delivered, the delivery guy said that they only deliver and do not install. That the installers might be right behind them. So i called customer service. The 1st person had no clue what was going on. The 2nd lady was a lot of help. She told me their system did not register my free installation when i purchased it online. She said she could fix it but since it was the same day she could not. So she escalted me. The next person told me they couldn't help me. So i am stuck with a 98" TV in my living room. I went to the closest store and talked to the Geek Squad MGR. He said he would be able to fix it, if it was bought in store. He said to wait 1 business day and call so they couldn't fix it. Now i have called 3 more times. 2 of the 3 said they would have a MGR call mw back and never did. Bestbuy would rather have me return the TV than just give me the free installation should have came with my. This is the worst experience i have ever had.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hello Greg,
Thank you for taking the time to share what happened. We’re really sorry to hear about the frustration you’ve experienced. That sounds like an extremely disappointing situation, especially after purchasing a TV and mount of that size and being given conflicting information about installation.
While SANUS manufactures the mount itself, installation scheduling, free installation promotions, and delivery services are all handled directly by Best Buy and Geek Squad. We understand how frustrating it is to be passed between teams without a clear resolution, and we truly regret that this has impacted your overall experience.
If you have any questions specifically about the SANUS mount, compatibility with your TCL 98" TV, or safe temporary handling while you wait for installation, our customer service team would be happy to help. You can reach us at [email protected]
or by phone at 1-800-359-5520.
We appreciate you choosing SANUS and hope Best Buy is able to resolve the installation issue for you as soon as possible.
Thanks,
SANUS Support
Not tilt enough
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not full motion of moving around. Not worth the 4.
No, I would not recommend this to a friendTV Mount for large TV’s
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good mount to use for large size tv’s. For larger tv’s (e.g. 98 inch) we select a mount the one can move tv away from the wall for easy access to component plug-ins.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hello Michelle,
Thanks for sharing your feedback. This tilt mount is designed for extra-large TVs and offers 7 degrees of upward tilt, which helps create room for accessing ports on larger screens. It also includes quick-release straps, so you can safely lift the bottom of the TV away from the wall when you need additional access.
We appreciate you taking the time to leave a review and share your experience.
Thanks,
SANUS Support
Disgusting.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish. That my review could b better but I have all kinds of problems with my t. V. Hook up date was changed to September 2 and surround bar was the wrong so i had to go back to the store 3 time now i will a 100in tv in my hallway for a month
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hello EarlRoss,
We’re sorry to hear about the trouble you’ve had getting your TV and soundbar set up. That sounds incredibly frustrating, and it’s definitely not the experience we want for our customers. While it sounds like most of the issues were related to the store’s scheduling and product mix-up, if you have any concerns or questions about the mount itself, we’d be happy to help.
Thanks,
SANUS Support
Great tv wall mount.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a well built, well thought out tv wall mount that expands to allow it to span over two wall studs for a very secure mount. When mounted the tv is reasonably close to the wall with more than enough adjustable tilt for my 75'' tv high on a 10' wall.
I would recommend this to a friendA Rugged Mount
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A rugged mount for my 98" television. I have no qualms for choosing the Sanus Tilt Mount.
I would recommend this to a friend
