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Customer Ratings & Reviews

Your price for this item is $114.99

Customer reviews

Rating 4.7 out of 5 stars with 110 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Backup Plus 4TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of setup and use, and reliable performance. Its compact size is also frequently praised, making it portable and convenient. Many appreciate the affordability of the drive. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-110 of 110 reviews
  • Rated 5 out of 5 stars

    4tb hd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working good so far working good so far working good so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greta experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love shopping at best buy they always have what I need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product once I got it working with my new laptop. Had to go in to get help to format it right.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 1 out of 5 stars

    4-month old disk has died.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this drive since September 2020. By October it stopped appearing on my Mac desktop and I almost brought it in. Then it seemed fine. Now, In January 2021 my disc rekpair program is saying to back up everything on the disk. Too late, because it's not showing up on the desktop and I can't mount it. This is very sad! I bought another one in August as a "Time Machine" backup disk and it seems to be working fine. One month guarantee does not seem like enough time for a disk to go bad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    it freezes system on regular basis

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its the worst product i have bought from bestbuy. i needed additional space for my expanding steam library. i wanted external SSD but after seeing how absurdly expensive it is, i decided to buy regular hard drive. there are two major brand for 4TB HDD. WD or seagate. i already owned 1 TB WD product so i tried different one. regret my decision. it now consistently freezes my system and makes me error check it. i read online some people lost their data within 3 months. do not buy. go for WD or low capacity one (like 1TB or 2TB)

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using 1TB of file and video, everything went slow downloading a 5 Gb of video took 25 minutes and unable to do multiple download have to be one at a time, but everything else are ok.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too much software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this because it required me to download software that I felt was unnecessary.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Short life

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It quit working after 18 months of gentle use on our desk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for back up, failed after very little usage. I'm relutant to return it because it has all of my, and my wife's stuff on it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    runs awfully hot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing a large backup, this box gets uncomfortably warm -- hot enough that I ended up giving it an extended pause in the middle of the backup in order to cool down. This makes the use of a plastic case look like a poor choice, and doesn't bode well for how many years we can expect it to be reliable. Also, as others have mentioned, the online product registration tries to force you to download bloatware and consent to spam. (At least with the bloatware you can download it and delete it without installing.)

    No, I would not recommend this to a friend