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Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,392 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I'm buying two more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use, just plug in and start transferring files. Ir you can run the included software for automated backups I think. All in all a great purchase, one I will be duplicating.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Love Seagate HDDs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had plenty of seagate hard drives and only one have I had issues with! This is definitely not the one! Works great and Seagate even offers a driver to allow write access for Mac!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    more than just a desktop hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my xbox one and it has more than enough storage space for everthing on my system

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    Great USB drive for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive to back up a lot of my work which includes 4K video files. I needed a drive that could transfer somewhat quickly and be realiabe. I have another seagate external drive that is almost full and have never had problems with it. About 4 years to this day. I would highly recommmed this drive to anyone who needs to backup any type of files. I now use it as a time machine backup for my iMac.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an external to move 1TB worth of games too to free up space on my 2TB hard drive. This drive is great, easy to use and I was able to create windows junction links for my steam titles, no slow downs while processing game information like some other externals. Also matches my Alpha console with the shiny finish and compact size.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Working Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had serious problems with two previous hard drives, freezing up and losing all the data. On this one, so far, so good, and so I am hopeful that I have finally found a good one.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    1 great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade for the Xbox 1 .. no flaws works awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Huge amount of storage at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this drive to backup two computers on my network, and the need for a large hard drive required one to be at least 4TB or more. This one fit the bill nicely and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    great backup gard drive! lot's of space!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, a USB hard drive that will hold a reasonable number of backups and still have room to spare! Just plug it in and point Acronis to it and it does all the rest of the work.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Great for Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to expand your Xbox storage. It worked almost perfectly...the only issue I've noted was that after turning the console off and hearing the drive power off I'd come in later or the next day and find the drive back on even though the console is still off. After forum crawling the answer appears to be that some USB external drive power management firmware(I believe that's the proper term) is not going to function perfectly with the Xbox one USB power management...ie, and this was from a programmer that wrote the code for Xbox, they did the best they could to include as many USB drives. Bottom line--sometimes the drives going to get confused with the power coming from the Xbox USB port (they supply power when it's in standby)and power the drive back up. Anyway, 5TB of game storage at a great price and it's at least as fast as the original drive it came with. It also has the same finish as my black Xbox one, so it looks good next to it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something with lots of storage space as I literally have thousands of photos. I have begun transferring all the files from two smaller drives and so far it's great!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great XBox one hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as an addition to my xbox one hard drive. Easy to set up and more than enough room

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great high capacity drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned one for 4 months now, it 's fast about 180MB's. It has been very reliable and I use it a lot. It comes with backup software there's better out there but it is usable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    5TB External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Seagate backup and desktop 5TB hard drive was very easy to install and was up and running in just a few minutes. So far so good running smoothly and have no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Something Wonderful"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Seagate - Backup is Wonderful. I was able to Move All my Data from 5 different drives, which housed over 4-TeraBytes of Data. I still have more than 3-TeraBytes of Data Remaining on the Seagate - Backup Plus 5TB External Hard Drive. I am now Moving some of the Overload of Data in my iTunes Library. The Seagate - Backup Plus 5TB External Hard Drive has enabled me to Clear my Mac Computer Drive to a Faster Available Capacity of 125-GB from 45-GB. Thank You Best Buy for a Great Product at a Great-Price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The most reliable bytes for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seagate and WD are 2 of the best HD OEM manufacturers and have been around for a long time. This model has a pretty fast read/write time. It is plug and play so no software or drivers to install with Windows 7/8/8.1. It also has a built in power sensor (be careful, some do not) so you can leave it plugged into a desktop and it will power down and not spin if you are not using it. A bargain for the price. It pays to save.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SInce the Portable drive Fail i switched it with this drive and have had absolutely no issues works like a charm and is great

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Solid hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been housing multimedia files for my home and it has been able to keep up with the demand of our house hold. I recommend this for any backup or secondary storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    great for regular backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you are like me and hoard pictures and music, this is for you. great to just store and forget. Seagate is a great brand and *knocks on wood* haven't had a failure yet.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Great Ext HD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast USB3.0 and backwards compatible with USB 2.0. I used it for my Mac for all my iTunes content before buying another one for my XBox 1. Great external hard drive!

    I would recommend this to a friend