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Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,392 reviews
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent back up drive at an excellent price. Pro- Inexpensive Reliable Cons- Not portable (needs a power source)

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good price; Lots of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the value was excellent for the amount of storage. It takes up a small amount of desk space. It works great!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    a great buy for the amount of space!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soooo cheap! A great drive if you need to back up your files and have space to add more later, very quiet drive but no power switch, but its a great price for the amount of space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and the price was good. I looked at a lot of reviews. All had 4 to 5 stars. So far it's been great.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 5 out of 5 stars

    great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Seagate Backup Plus Desktop is capacious, fast, flexible, and affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great drive with small problem (NOT FOR LAPTOPS)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive worked great but after a few months the drive would not connect to my Mac. After contacting Seagate they explained how I can fix it by reformatting it. Anyway large drive 5TB is great. The other problem and this is IMPORTANT if I had known this I may not have purchased this YOU HAVE TO PLUG IT IN TO AN AC WALL OUTLIT TO WORK, it WILL NOT work unless plugged in. This is not the ideal drive to on the go laptop workers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 4 out of 5 stars

    Maybe Too Soon To Review?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just received this unit about a week ago. This is replacing a 2TB Seagate Back Up Plus Slim that is full. The price on this was about the same as the 4TB Slim version, and since a little space wasn't that important to me, I went with the extra storage. Set up on these units are very easy and I am not a techie. I can get around on the computer and do most tasks but not a high level tech. The problem you face if you are replacing a slim unit is that the software on the slim is considered an upgraded version so you need to delete the old version of Seagate Dashboard. Your system will block this "older" version from downloading. Since I was deleting the software for Seagate, I deleted the Lyve software as well. Once deleted, I was able to install in minutes. Software walks you through installation. In case you are interested in the Lyve photo storage, it is going away the beginning of the year so don't bother installing it on your other devices unless you want to send all your photos from phones, tablets, laptops, pc, etc to one area easily and then you can export to a storage device easily and quickly. We now have over 13k photos and videos from trips on one device so that was easy. The initial backup from my pc took overnight but is now set for continuous back up. Highly recommend. This box isn't that big, yes the slim is smaller but if you have a few inches near your system this is priced right. Good luck!!!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great hardware along with good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 of these drives during tax free week at Best Buy. First of all the hard drive itself looks good and the software is even better. It was easy to setup the cloud feature. For MAC users don't forget to install the Paragon software from the seagate website in order to write data to the drive. If you don't, you won't be able to save anything. I would definitely buy more this is perfect to backup my apple products as well as my mac. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    Perfect for what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the size of this hard drive I won't need to buy another one for quite a while. It performes flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Usb

    Rated 5 out of 5 stars

    Awesome hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup out of the box. For anyone looking for an external hard drive usd 3.0 hard drive this is it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of storage for a good price, and is fairly portable. Runs quietly, and have had no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy install. It is very quiet and works great. I use it for the Xbox one and couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Plenty of storage for everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge amount of storage to back everything. Includes backup software which works well and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and works like a charm. I am impressed with the huge 5TB storage. Very flexible

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Best hard drive ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this hard dive for Xbox one and it work very nicely.And it very quite' for money is the best

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability, Storage capacity

    Rated 5 out of 5 stars

    Great, Affordable Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to upgrade my 2TB drive to 5TB due to my growing digital movie collection. Couldn't beat the price of this drive. Had to format it for my Mac, but after that it worked perfectly! Syncs great with iTunes and with USB 3.0 a 2GB file copies over in less than 10 seconds.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great Price for storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought a 1 TB Seagate Backup Plus Slim, but it was not large enough to store the data recovery being done, so I returned it unopened for this Seagate Backup Plus Desktop 5 TB. The price difference was not considerable, and I got 5 times the storage. I only needed a little less than 3 TB, but the price was so good, I went for the 5 TB and will have room to spare. Plus CNet reviews were good for this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 4 out of 5 stars

    Seagate - Backup Plus 5TB External USB Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Time Machine for backing up my iMac. I have a number of external drives with quite a lot of important data; I had a 4Tb drive which was doing a good job of storing my backups, but it ran out of space! I was fortunate enough to find the Seagate 5Tb drive on sale. It got me over this hump; I was looking for at least 6TB, but couldn't find one locally. This one is made for a mac, so everything was easy setting it up. So far it is performing admirably.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 4 out of 5 stars

    Nice hard drive for backing up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I partitioned this for Mac and windows without a problem and use this as a backup for all of my computers. So far so good, great hard drive for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Great storage for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a ton of storage and the price is pretty fantastic. It is very easy to setup and use.

    I would recommend this to a friend