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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1144 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the ease of use, ample storage capacity, and compact size of the Backup Plus Desktop 2TB External Hard Drive. Many appreciate its compatibility with various systems and the reasonable price point. While some users experienced minor issues with the included software and reported some noise, the positive feedback on its performance and design outweighs these concerns. The drive's lightweight nature is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,144 reviews
  • Rated 4 out of 5 stars

    back up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job of backing up my important data on the computer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with the installation or operation of the unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Replacement Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily installed, works great, Geek Squad was excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent external hard drive for MAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, wish i had bought a larger hard drive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything worked out fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works fine. We're happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great back up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use as a time machine back up. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for cleaning up my mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it........Everyone should have one of these!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is a great product! I recommend it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pretty reliable for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for my last drive. good drive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a hard time trying to get if to recognize my PC

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good product! but no password protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with its sleek design but didnt notice before purchasing that there is no inbuilt password encryption, so i had to return this and purchased WD for my mac

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use, Size

    Rated 5 out of 5 stars

    Excellent Product, especially for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use with Time Machine to back up our MacBook Pro. It couldn't be easier to use. It is very fast, compact and completely reliable. Got it on sale and couldn't believe we got a Seagate 2 TB for under $120.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Big problem: it doesn't work directly with Win7-64

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the product based on the familiar name, price, and packaging that stated it worked with Windows 7. Unfortunately the "Windows 7" statement isn't entirely true. You can use Seagate's supplied software, but you can't use the Windows backup utility, which I wanted to use so I could include a system image. Seagate's technical support states this is a Microsoft problem in that their backup utility doesn't support Advance Formatted disks. Personally I don't care who's problem it is, I just don't think the advertisement on the box is entirely true. As of now (5 weeks later), I still haven't resolved the problem..

    No, I would not recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    failure to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    software does not work. Contacted Seagate. They have noticed the error and are working to determine its cause and to have a new version but it will be the new year. When using a different software I cannot do a full system backup because the system backup is limited to 250 megabytes and my computer is 290 mb.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Couldn't get it to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To give the product the benefit of the doubt, I will assume that the reason that it didn't work with my dish hopper is because it was pre-formatted for Mac.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm confused if it's working? But I am technology challenged. If it's working, I am glad because I do want a backup files device and this was a value and large storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 1 out of 5 stars

    Not worth it's weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for an upgrade in storage for my media drive. I had used it maybe half a dozen times to include initial transfer of files to it. In the middle of moving a new movie from iTunes to it, it died. So dead that it will not even recognize on any computer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Done with Seagate!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep reading positive reviews, but this is my third Seagate drive that's failed in the last year. I'm so over Seagate products, and Lacie and Maxtor too, made by the same company I understand. My little Toshiba 1Tb has never failed me, so I've learned my lesson.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works great just pricy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working device for multiple purposes that I need. Just that I bought product a little overpriced compared to others.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor network backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a previous backup drive that died. We purchased this new one and it did not work with our older computers. PC must be Windows 7 or newer Mac must be OS 10.6 or newer. Not everyone can update all their computers for new ones every year or so. A network backup drive should work on all systems... or it's not a true network drive. The older Segate 3TB drive had no issues.

    No, I would not recommend this to a friend