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Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 4 out of 5 stars with 268 reviews

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82%
would recommend
to a friend

Customers are saying

Customers appreciate the ease of use and ample storage capacity of the Personal Cloud 3TB External Hard Drive (NAS). Many also highlight its strong performance and reliable remote access capabilities. However, some users found the setup process challenging and experienced issues with the accompanying software. A few also commented on the device's relatively large size and the lack of comprehensive documentation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 268 reviews
  • Rated 5 out of 5 stars

    Pretty much what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much a network hard drive is what you expect. Was pretty simple to set up once the software loaded completely. Initially backing up was a long process, but seems good now and auto update of changes to files is a nice simple touch.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    It's storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: It has plenty of space and it was not expensive. Cons: The interface goes slow and looks like something from 15 years ago. I think it would work okay as only a back up drive (eg, move things to or from), but it does not work well for me when I try to access, view, etc. files directly from the drive. If Seagate can come up with an interface that is (much) more functional for viewing media and can allow you to hide folders, files, documents when casting to your TV, then it may be 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice Cloud Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice hard drive. Very easy to setup and use as a Plex server. My only complaint is that it can be pretty slow at times regardless of a high download/upload speed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to help move data from an old XP machine. That was a mistake. It does not work with XP. I should have read more. With my new machine, it works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Enough Cloud Space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure exactly how to use backup for other devices but it seems that every other week it fails to backup my mail computer for some reason. I will have to call customer service and find out if there is a settings issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    could never really get it to work right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's good at storing files like any external drive but the cloud portion needs some improvement. i would recommend buying a regular external drive or creating your own "cloud environment".

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Awesome product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the personal cloud for a while now. Setup was super easy, and has worked flawlessly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does The Job, But Not Super Easy Either

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a home office with two rooms, two computers. Decided to purchase this wireless hard drive so both computers could share info. The process of uploading information is a bit complicated. I wish it was simply like having a hard drive and uploading and retrieving info, but it's a bit more than that. Security seems good being that's it's wireless but still not as simple as I hoped it would be. It's possible being 41 I'm just not hip to the latest tech though.

    I would recommend this to a friend
  • Pros mentioned:
    Remote access, Storage

    Rated 5 out of 5 stars

    Works great at home on Linux and Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my Personal Cloud for storing pictures and documents. No problems accessing locally or remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great external hard drive for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the drive for extra storage accessible to all my systems. So far it's been great and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great backup device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works every well except was not easy to make it work with iphone.. still not sure..but with Samsung / android it works seamless and flawless

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great storage for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 TB of space and the price was not so bad, set up was easy and was up and running in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Easy to use and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas present,and I thought I would never use it. Turns out I use it for everything..photos , files etc.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for storing movies but have found it is great for all documents and pictures with plenty of space for many more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great NAS!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This NAS works as well or better than more expensive models by WD or Synology. Fast access and easy to use server software.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fairly easy setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transferring data is pretty slow. Found this especially time consuming when transferring pictures to the drive.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Geek squad could not get it working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy employee recommended this product. I had geek squad do an onsite installation. After registering product, software asked to log on. Using the confirmation sent by Seagate, I was told I didn't have an account. Through multiple reboots of router, computer, Seagate we could never get product to work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Use for Picture and Document backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far product has met expections for use of its purchase. Much better than previous products purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for sharing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for sharing photos, music and etc. I like having one location to maintain, but being able to view across other platforms on my network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device worth it.. even being little expensive it does what is suppose to do it. 4 charges per "inner charge"... Let's how long it lasts

    I would recommend this to a friend