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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 229 reviews

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81%
would recommend
to a friend

Customers are saying

Customers consistently note the ease of use, ample storage, and straightforward setup of the Personal Cloud 4TB External Hard Drive (NAS). Many appreciate its compatibility with various devices and the ability to stream media, although some experienced challenges with performance and remote connectivity. Positive feedback frequently highlights the product's value for personal file sharing and storage needs. However, a few users reported difficulties with the software and remote access features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 229 reviews
  • Rated 3 out of 5 stars

    I wish It had more feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can have a personal cloud but I wish the hard drive had a way to access to transfer files thru manually inserting a wire to the device. Seagate needs to improve on the app and the hard drive performance

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    dont buy an apple time machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this does everything that a time machine would, for a fraction of the price. cloud storage, accessible anywhere in the world, automatic backups

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too complicated and difficult to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by Best Buy staff. Too complicated and difficult to use to simply back-up my photos and files from my hard drive. All I really needed was an external hard drive or similar device that connects to my computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tons of movies in digital format for travel and this makes it easy to store and manage from anywhere using wifi

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Noisy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to move this out of our bedroom- the drive fires up occasionally and makes so much noise that it woke me up. Otherwise seems fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    NAS and USB Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient options for USB direct or Nas. I haven't tried all the multimedia features. Price is reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now don't have to pay a monthly service to do my remote file sharing work and I feel that my files are safe.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but lacking features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good and works as advertised. Lack of a Raid drive configuration was an issue for me. That feature is so critical today that it should almost be the minimum standard.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Personal cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personal cloud is no longer a thing of the future it is here now. I purchased a Seagate personal cloud and it was good. Not as functional as others but satisfactory enough.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great little NAS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing works! now i no longer have to pay for server backup of my personal files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does everything I need it to!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first NAS drive so I'm still getting used to how everything works but it's wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it and says it's exactly as advertised. Functions well and runs perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and does what it says. The software and app for my phone works very easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Personal Cloud - Questionable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In reality this personal cloud is more like another hard drive. It is not very easy to use when sharing between computers if you are a novice like I am.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A CHORE TO USE...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a fairly tech savvy guy and while this was in fact a challenge to set up, I do feel that it's a good idea...just a not so great EXECUTION to go along with it. I have a lot of stuff so it took probably 4 hours to setup, partially because its void of nearly ALL INSTRUCTIONS! First mistake! I added a "guest" feature during the setup process but for some reason 90% of my stuff would sync there FIRST! Why on earth would I want personal things to sync there?! Thats why its for guest and thanks to no manual I couldn't change it outside of resetting the whole thing and starting over! Second mistake!! Some devices would mysteriously drop connection or at times take multiple attempts to connect at all and then other times it would seemingly connect instantly! Third mistake!! Well folks, third times a charm...it got returned! CANNOT RECOMMEND!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect backup drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a whole house backup of our systems. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And able to back all PC's and Mac to device including phones and tablets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fills my needs and meets product requirements. Easily retrieves data

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to setup and slow DLNA picture browser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok but not as easy to setup as WD MyCloud. Ended up returning the item and using the My Cloud instead. Segate could do better

    No, I would not recommend this to a friend
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