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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 229 reviews

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81%
would recommend
to a friend

Customers are saying

Customers consistently note the ease of use, ample storage, and straightforward setup of the Personal Cloud 4TB External Hard Drive (NAS). Many appreciate its compatibility with various devices and the ability to stream media, although some experienced challenges with performance and remote connectivity. Positive feedback frequently highlights the product's value for personal file sharing and storage needs. However, a few users reported difficulties with the software and remote access features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 229 reviews
  • Pros mentioned:
    Ease of use, Setup
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Easy Setup and Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the a Western Digital unit because it would not connect to my Xfinity router. The Seagate had no problems and set itself up in a couple of minutes. Easy to use, backup, and connect remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for storing all my movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this mainly to store all my movies, 500+ then streaming wireless through my iTunes on Macbook to 3 Apple TV's. The Seagate is on one end of house, Macbook on the other end and Apple TV's scattered around. Stronger signal then previous Seagate Cloud. I also have 1 TB backup from Macbook + 97 Gig of music, and all working flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great network Backup Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We backup everything to multiple locations, cloud and NAS. This works great, up and running within minutes and now backing up daily work to drive.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 5 out of 5 stars

    Seagate have really stepped up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a WD fan alter many years ago having a series of Seagate disks fail. I bought this because it had better cloud and media services than the WD products out at the time. I have had a Seagate NAS fail with 20 days left on the warranty and Seagate replaced it with a better model.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Breeze to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was straightforward and it was easy to link both Mac and PC devices. Had some issues recognizing files from my Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    setup is almost automatic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    setup is almost automatic ---- but after the main computer died I did not know how to send data to new computer----- could not find additional software to do this----- I used explorer copy and past files that I needed ---- this is not what I thought it was supposed to do --- I would only recommend this to a Tec savvy person.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Just what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot of devices and the Personal Cloud is providing me a space to gather and sort all of my content and have access to it on all of my devices. I can only see the need for devices like this growing over time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, can't really complain. We needed this for our local screen printing company. Works well to share linked external drives to all our computers attached to the wifi network.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kind of nifty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of nifty. After you perform the initial start up that was simple but to dive into the details you almost have to have experience with storage set up user set up security set up so most like you are the systems administrator of your cloud and if you don't have that experience you might find it complicated to keep running smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Speed

    Rated 5 out of 5 stars

    Wonderful NAS Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working perfectly with my computers and tablets. The backup software it comes with is effortlessly automating the backup of my photos. It’s running on a gigabit switch so it’s quick. Accessing the shares from Mac, Windows, android and iOS devices are perfect. I used Western Digital MyCloud before for the network shares ption, but I’m finding this is an excellent new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cloud drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cloud drive is a lot better than the WD MyCloud that originally had. This one stays up no complicated setup no constant reboots like I had with the WD drive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Remarkable sized drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy, and transfer of data was flawless

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Storage

    Rated 4 out of 5 stars

    Large network storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large network storage. Does what the ad says it does. Easy to setup and works like a champ. It does take a couple of seconds for my TV to see it when I switch over to the DLNA option.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    OK Cloud Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lags a lot with updating the folder list between drive and mobile/external devices. Now that I am adding fewer folders, works better. Overall, I am neither impressed nor terribly disappointed with the device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is truly plug and play. With easy to read instructions and simple interface software makes setting it up easy and quick

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Storage

    Rated 5 out of 5 stars

    Personal Cloud at it's simplest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My golflex storage had maxed out and was looking to add more storage along with starting home media server. This 4 TB drive was a nice upgrade and setup was very easy. I am now able to back up all my home PCs and have started loading all my photos, music and movies. For someone just starting with NAS this is a great solution.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great network storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I set up a network storage, I did it to save my iphone back ups and free space from my mac, but the OS didn't allow me to. Either way, I like how easy it was to setup and how I can exchange my personal files from wherever, plus it's pretty quick, I kept it

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personal cloud is a great alternative to a paid online service. I highly recommend its purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 5 out of 5 stars

    Simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like it better than the Seagate Central that died on me after 2yrs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Effortless cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is easy to use, it's an effortless personal cloud, the setup is minimal.

    I would recommend this to a friend
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