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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 229 reviews

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81%
would recommend
to a friend

Customers are saying

Customers consistently note the ease of use, ample storage, and straightforward setup of the Personal Cloud 4TB External Hard Drive (NAS). Many appreciate its compatibility with various devices and the ability to stream media, although some experienced challenges with performance and remote connectivity. Positive feedback frequently highlights the product's value for personal file sharing and storage needs. However, a few users reported difficulties with the software and remote access features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 229 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great for basic storage backup that I can access anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a Great Product it has Plex biltin and easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still works fine. Very confy to travel around with

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it as a time machine back up. I'm also able to back up my photos and videos from my iPhone wirelessly no matter where I'm at as long as I have LTE coverage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good NAS for a starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an ok NAS, not the best. Its great for simple storage and has good apps that comes with it. Its not the top of its class in speed though. But it does the job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pray you do not need support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this NAS as a "GO TO" device for my clients. Now after experiencing the issues with resetting the password via S-Drive it might no longer be a choice. Seagate phone support or email support is pretty useless. Two weeks on and I still cannot log in due to :"GENERIC ERROR" msg. LAN access speed is using a 10/100 protocol and albeit faster than wireless should use gigabit speed. Local access is pretty easy and most of your streaming devices will find it without programming.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and perfect for my home network necessity

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unpacked and read instructions and installed . Went smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use to store your photos and files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product for a very reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product easy to set up and use. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked well right out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and worked perfectly right out of the box

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't tried my phone on it but Mac and pc work great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Missing piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I'm going to like this a lot ... but, it's missing a piece so I'll let you know once it's returned and I have it in full working order!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hit em with the hein

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and simple. Easy set up. A Bababoey to you All.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful as another external driver. Easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seagate Personal Cloud 4TB NAS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a backup drive that could be shared on my home network. Some nice built-in features; media server, back-up s/w (local, social, phone, etc...).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    backs up my two macs perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well and would of achieved 5 starts but for the fact that on my IOS devices I have problems accessing the drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external hard drive works fine. I wish it was backed up to the cloud, but it's not that sophisticated.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor documentation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to use it to back up the 3 pc's on my network. Can't figure out how to use it if needed to recover backup.

    No, I would not recommend this to a friend
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