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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 73 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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77%would recommend to a friend

Customers are saying

Customers express satisfaction with the comfort, softness, and price of the Essentials Custom Comfort Bed Pillow. Many customers find the pillow to be very comfortable and soft, while others appreciate its affordability. Some customers also mention that the pillow is of good quality and provides good support. However, a few customers find the pillow to be uncomfortable and stiff.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 73 reviews
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sealy foam pillows came in the mail yesterday I immediately took them out the box and put them into use I can say this memory foam pillow it's way better then the old one I have, my old memory pillow was just one solid memory foam, which was hard to get that comfortable position but these memory foam pillows or way better they shredded the memory foam making it more easier 2 find that position that you need to rest your head had a good night sleep today.i purchase on Best Buy website for $15 deal of the day

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable pillow review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pillow has so much technology built into it. It allows you to relax and fall asleep much faster

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great pillow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this pillow is awesome, I can really sleep on my mattress so soft.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleep on it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks small in the picture, but is a regular size pillow. It’s soft, but the new smell is strong.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Mutante

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is comfortable, Takes time to break into. Good size. Overfluff to last years

    I would recommend this to a friend
  • Pros mentioned:
    Neck support

    Rated 3 out of 5 stars

    Disappointed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize it was heavy. And feels overly stuffed. But ai still use it. It does help my neck. Would recommend to someone who likes big heavy overstuffed pillows. It had good reviews so thought would take a chance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice pillow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pillow is nice, though not what I expected. The shredded foam causes the pillow to deform somewhat and requires constant correction to find my “sweet spot” behind my neck. Instead, I found this pillow a bit more useful as extra support (hugging) pillow when sleeping on the side or to help prop me up while watching TV on the bed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good Pillow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable pillow. Sturdy and provides good support.

    I would recommend this to a friend
  • Pros mentioned:
    Neck support

    Rated 3 out of 5 stars

    A bit too firm for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a bit too firm for me. Filled with bits of memory foam it is kinda lumpy if you dont use the included cover under a pillowcase. Works great for a knee pillow.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great pillow

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pillow is very comfortable and maintains original shape well. I would buy it again!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Great pillow and very comfy.

    I would recommend this to a friend
  • Pros mentioned:
    Neck support

    Rated 5 out of 5 stars

    Comfy pillow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying different pillows, this is the one that I found was the best for side sleeping. I like a flatter pillow so lots of loft is not my ideal (hurts neck the next day). This pillow is very firm and dense foam, and provides support to the neck very well for side sleepers, even as your head continues to heat it up during the night. I finally after struggling for months trying different brands can get a good nights sleep with no crick in the neck the next day.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable without a case, but if you put it in a case it feels too firm because it’s a bit large for a standard pillow case.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Very comfy and holds its shape..

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my pillows I purchased two..They are very comfortable and firm..

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Comfortable pillow

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the pillow for over two months and seems work great. It has not flattened at all and is very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Pillows

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these pillows. I had to order more. They are so comfortable and they help me sleep throughout the night.

    I would recommend this to a friend
    • Brand response from Sealy Team
      Posted .

      Thank you for your review.

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Firm and supportive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've found that this pillow is quite comfortable. It's firm and supportive but gives enough so it doesn't feel hard.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Pillow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality but it is too hard for me I like but i can’t sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    amit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfort quality and durable and best price at best buy online

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Nice pillow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pillow.. Comfy yet firm.. Truthfully I expected better

    I would recommend this to a friend
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