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Customer Ratings & Reviews

Your price for this item is $4,999.99

Customer reviews

Rating 4.2 out of 5 stars with 49 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are positive about the price, power, and build quality of the Dirt eBike x260. They appreciate that it is affordable, lightweight, powerful, and well-engineered. Customers also mention that the eBike has a good range, with some reporting reaching around 30 miles in sport mode and 45 miles in eco mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 49 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a blast. Money well spent. Segway doesn’t have batteries as it’s a rebranded Surron.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5/5 recommend Segway bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical Best Buy. You get what you pay for. Quality of service was great since purchasing and delivery. Would definitely buy again and most likely will soon. Have been recommending this bike to my friends. Have enjoyed it so much so far!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Ehreeahna29, We appreciate your 5 star review and all your recommendations. Thank you

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Freaking awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best electric bike out there On the market today!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best bike ever!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bike is awesome. Best purchase I've made in a long time for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FUN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yeah easily one of the best ebikes out there for sure

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    X260

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT BIKE. GREAT QUALITY FAST SHIPPING AND AWESOME FINANACING

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Segway

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great bike light and fast..About 45 miles with 1 charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Segway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Segway - Dirt eBike x260 w/74.6 mi Max Operating Range & 46.6 mph Max Speed - Black Nice bike, save some money and get the Sur Ron

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you !, we will continue to provide excellent product quality for you to recommend, just don't forget to wear safety gear when riding!

  • Rated 1 out of 5 stars

    $5,500 brick thanks to BestBuy and Segway

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most money I've ever spent aside from a house or car is sitting in my garage as a $5,500 paperweight because Best Buy nor Segway can correct an error preventing "activation" of the bike. You have to use the Segway app to activate the bike before it will fully work but it says "serial number cannot be activated" I've contacted Best Buy which basically said "not our problem, call Segway" and Segway "we'll get back to you...it's been escalated" multiple times. Good luck waiting for it....and using as intended.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Segway x260

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service great bike love it would recommend to frinds and family

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fun and dangerous! Best toy ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality and dangerously fun! Don’t under estimate the power of acceleration of this bike or you will end up on your butt$. I like the app and it’s ability to change the torque and top speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it Great fun and quiet I can ride in my subdivision without disturbing the neighbors

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Segway dirt bike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son purchased Segway dirt bike, it was delivered a couple days ago.It tells you on the box when taken out it will run 45 mph hour.It only went 16 mph, we called Segway for the last two days, the gentleman said they have a lot of calls , the programming you are suppose to do it says invalid , will not work, called again yesterday for the programming info my son was told they would get in touch with a tech it would be several days before we get any answer.When you pay the prices for Segway dirt bike over 7,000.00 this is crazy.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for taking the time to write in. We appreciate your feedback. This information will be helpful. We apologize for any inconvenience this may have caused and we truly are very sorry you had this experience .Someone will be in touch with you as soon as possible.

  • Rated 5 out of 5 stars

    Very well made and easy to use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the fit and finish. Bike has lots of power and is easy to ride.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    ebike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unbelivable ebike, light and powerful...speed is around 46. mph fpr 35 miles range in sport mode and eco around 45

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    CC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only ridden it once and something is wrong - Battery won't charge!!! I need help asap, please.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thanks for taking the time to write in! I'll need to take a closer look at this issue to see what's going on. Can you please send an email to technicalsupport@segway.com so our internal team can provide a response to your inquiry?

  • Rated 5 out of 5 stars

    Great ebike

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a bag that’s in between a mountain bike and a dirtbike runs strong grade suspension so far so good can take it anywhere

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    X260

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly I ordered 2 both took forever to get to me, and neither worked. Very disappointed, luckily Best Buy allowed me to return it, it seemed like an amazing bike, but it had some issues immediately. Seems like the Tec isn’t there yet

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hello Tbbruce. I'm so sorry you had such a bad experience and returned the Dirt eBikes. I want you to know that we take your reviews very seriously and I will share your experience with the team. I hope you give Segway another chance. The eDirt Bike is a blast to ride.

  • Rated 3 out of 5 stars

    D ki

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am planning to return it or replace it because when i ride Suddenly power goes off and it’s not working for about 3 to 5 seconds sometimes 5 to 10 seconds and sometimes 10 to 15 seconds which is bad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waiting for corporate contact

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to settle with best on the return, I hope some one from corporate will call me soon. It’s been 1 month. Very disappointed

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Corporatecontact. Have you tried chatting with someone at Segway? You can live chat with someone from that team via Segway.com. I'm sure they will be able to help you. You can also contact them at technicalsupport@segway.com or call them at 888-523-5583.