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ChantalH Posted
I bought it and it doesn’t work! Then there saying I can’t return it!
Posted
Dear Chantal,
Thank you for sharing your feedback on the Segway Ninebot E2 Plus II Electric Scooter. We’re very sorry to hear about the issue you’ve experienced and understand how frustrating it must be.
For technical support, warranty assistance, or parts replacement, please contact our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
For return inquiries, since your purchase was made through Best Buy, we recommend reaching out directly to their support team, as return policies are managed by the retailer.
We appreciate your patience and want to ensure you get the help you need to resolve this quickly.
Best regards,
Segway Customer Support Team
DouglasB Posted
Got it for my grandson. He loves it and it helps him get to his job.
Posted
Dear Douglas,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that your grandson loves it and that it’s been helpful for him in getting to his job. Your feedback is greatly appreciated.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
MarioB Posted
It's good usage for my kid I bought it for she loves it a lot.
Posted
Dear Mario,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that your child loves it and that it’s been such a good fit for her. It’s wonderful knowing the scooter is providing both enjoyment and reliable usage.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team