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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 74 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers praise the HD1 Free Wireless In-Ear Headphones for their exceptional sound quality, comfortable fit, and impressive battery life. Many users appreciate the sleek design and powerful bass, while some find the fit to be a bit loose. Overall, these headphones are highly regarded for their excellent audio performance and user-friendly features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 74 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound quality is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery okay...but could last longer. The dangling from the sides suck. Overall though I care for the sound quality and sound quality it delivers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound quality!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this wireless earphone for its sound quality which reveal details in treble. The only drawback is the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Not Great for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These premium earbuds are good, with great sound. The downside is the difficulty connecting sometimes and the amount of time they remain charged.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Magnet strength, Water resistance
    Tech Insider Network Member

    Rated 3 out of 5 stars

    A Bit Disappointed

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited when I received this set of bluetooth headphones. I really wanted to like this set of bluetooth headphones, but I'm not too impressed. The reason why I say this is because I just recently bought a $30 set of simular bluetooth headphones, and they are better in my own opinion. Here's why I say this, the sound quality is only slightly better than my $30 set. The bass is nice and tight and the highs are better, but possibly too bright at times, and they are lacking in midrange when compared to my $30 set. These are not labled as sweat proof/waterproof/resistant, but my $30 set is, and have been through some sweat and water and still work fine. The magnets that hold this set of headphones together are really weak. They barely hold the headphones together when they are around your neck, and constantly come apart. My $30 set has very stong magnets, and never come apart. I'm guessing the battery is on the left earbud, and it constantly hits your left cheek and neck. I feel it could be a bit lower to avoid contact with these locations. The control side, the right side, seems fine, and is out of the way for the most part. Maybe because it's not as bulky, because it's in the same location as the left side. I have another set of bluetooth headphones that sound better and even have an app that allows you to customize the sound, but cost a bit more than the $30 set, but are cheaper than this set. I'm shocked that this set, at this price, does not have an app to allow you to customize the sound. I can't recommend these because I know there a many other options out there that are cheaper, sound better, and have apps that support them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty much to the standards of the product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grand son to listen to his music. He think is pretty good. As long his happy I am okay with that.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Ear Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is awesome. I have other high end Expensive brands. These headphones are very comparable. I actually use this set as my go to. I love the Immersion of the sound quality . Highly recommend you getaway pair.It also come with a quality travel case

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best sound in the world

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Sennheiser over ear, neck band bud and free buds. They are all the best sounding in their class and they seldom break. If they do, Sennheiser will normally replace them, even if they are out of warranty (within reason) Best customer service ever.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit
    Cons mentioned:
    Water resistance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great quality!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have a great design. They feel high quality. The controls are easy to reach and just as easy to use for either music or phone calls. They come with a variety of different size ear cups so finding the perfect fit is not a problem at all. The headset is very comfortable I easily wore them till battery drained, which was 6+ hours, with no issues of discomfort. An added bonus of being able to connect to two different devices at the same time was a welcomed surprise. To top it all off Sennheiser provides a nice high quality leather case to travel with. The only down side I have with these headphones is that fact that they are not water or sweat proof. So no sweaty workouts for this. All in all these headphones are great. Great design, great audio quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I would recommend it to a friend if they asked me my thoughts. Generally easy to work with Best Buy and they deliver quickly when items are shipped.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Has great sound, and the carrying case is nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great sound. They even are clear on airplane flights. The only negative is that they cut off in heat, so they are useless around a pool or other warm area.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sennheiser - HD1 Free - Really Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These In-Ear Headphones have a great range of sound. The only minor problem I had was that I had to change the ear pieces for a more comfortable fit

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great! Great sound when compared to earbuds under $200.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I LIKE THEM FOR AROUND THE HOUSE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD PRICE GOOD QUALITY FOR A LOWER ENDED (COST) QUALITY PRODUCT

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect ear buds for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and ease of use is great! Perfect ear buds. I would recommend to a friend for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice sounds but lack comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphone sounds greats, but location of controller impact the way it looks around your neck as they are rather bulky and tend to weigh down the set.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase and present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and made a fantastic birthday present! Great sound quality!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    An average Sennheiser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound for wireless earbuds. They match up and connect seamlessly, but you have to find the right tips to ensure a good seal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and the controls are perfect for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sennheiser headphones have always been excellent. I wanted a set of wireless earbuds, with aptx for the improved audio quality and am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made ear phones. There awesome. I highly recommend these ear phones

    I would recommend this to a friend
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