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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 88 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the HD1 Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users rave about the crystal-clear audio and powerful bass, while others appreciate the convenience of the long-lasting battery. The headphones are also praised for their comfortable design, ensuring a great listening experience. However, some users have expressed concerns about the low volume and sensitivity of the microphone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 88 reviews
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Wasn't happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Played music ok, but phone calls were not good. The input would get muffled easily. I have a pretty big neck and it felt to big for me. Ended up returning to store

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Extremely let down by this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only four months of light usage these seem to have nothing left to give me. I charge them and now get nothing. This was after several days of continuing to slowly lose all functionality. This was post weeks to a month of having difficulty staying connected to my iPhone 8 for any period longer than about 90 seconds. Unnaceptable in this price range. We’ll see how Sennheiser handles this warranty / return - whatever it be let’s see. I’ll come back and possibly adjust review accordingly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear, full bodied sound. Very good for ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look and feel fantastic very clear audio and acoustics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impeccable sound quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sennheiser never disappoints, I own 10 different pairs of sennheiser headphones, and approximately 20 of their pro audio microphones. Everything I've owned from them has been durable, and reliable. I recommend sennheiser to everyone as i will not buy any other headphones or microphones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not impressive, the buttons are hard to use without looking or without a lot of experience with it, if you move (and you need to move), the sensitivity of microphone makes your interlocutor to hear strange sea waves noises... and isn’t stable on your neck, it has tendency to move to much on one side almost loosing it. I didn’t find anything pro to consider. It’s not worth the money!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This had great sound quality and the leather designs makes it sleek

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Less than I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading a lot of wireless headset reviews the Senneheiser sounded like what I was looking for - good sound quality and durability. However, the reality is my much less expensive LG Tone Pro HBS was far superior in every category, in my opinion, except looks. The sound quality of the Senneheiser was not great, controls are much more clumsy, volume is too low even on its loudest setting (and I have excellent hearing) and I received constant complaints from people on the other end of the call that it sounded like I was talking in a tunnel or they couldn’t understand what I was saying. I frequently had to repeat myself which I almost never had to do on the LG’s. I would not recommend the Senneheiser headset to music lovers looking for quality sound or to people who use the headset for calls.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I would recommend it to a friend if they asked me my thoughts. Generally easy to work with Best Buy and they deliver quickly when items are shipped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these wireless ear buds daily with no problems connecting to my phone. I would recommend these to anyone who works while talking on the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use I like to use them an highly recommends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stenheiser quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use controls. Attractive design. Comfortable. Gets loud enough. Music quality good. Call guality acceptable but not exceptional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Earbuds don't retract, not great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compares to studio headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and use, reduces the noise around you. Great sound reproduction and very comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not worth the price.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price. Sound great but horrible. mic. Catches all sounds even if it touches your clothes lightly. Calls are horrible.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overrated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the brand so I was excited. But once I used them I didn't like thier over sensitivity...... I could hear my hair brusing against the headphones it got annoying

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only disappointment I have is that I didn’t purchase it a long time ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit. They look and feel awesome. Another fantastic product by Sennheiser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. No issues. Exactly what I expected from this company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the performance of these wireless earphones.

    I would recommend this to a friend
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