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Customer Ratings & Reviews

Your price for this item is $175.99
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The comparable value price is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 327 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers have good things to say about the PXC 550 Wireless Over-the-Ear Noise Cancelling Headphones, particularly regarding their sound quality, comfort, and battery life. Many customers rave about the excellent audio experience and find the headphones very comfortable to wear for extended periods. The impressive battery life is also a highlight, with users appreciating the long usage time between charges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 327 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sounding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is amazing. It has great sound and very intuitive controls. The ANC works very well. The different sound modes are a handy feature too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Headsets ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many headsets and I would rank this headset as one of the best. Great design, initiative to shut down and save battery when you fold them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the shape of the ear piece fits me great. Love that you can have 2 devices connected at once! Great headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my wife. I was amazed at how closely comparable they are to my Sony MX 1000M3s. For that price it’s a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent performance and fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are great. I use them for listening to music and while playing the drums at the same time. They act as ear protection as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset has crisp sound. Not a lot of bass and I do like bass. Hooks up easily to iPhone. My headset tells me time to recharge over and over so I plugged it into the wall. Still tells me to recharge over and over. Plugged into my laptop. Still tells me to recharge and then it went dead. Had a Best Buy guy look at it. He says it’s the battery. Then he said no; it’s fully charged. It worked. Went back home with it. It worked. I put them up for a day and took them down. They were turned off, had to turn them on and it tells me time to recharge. I returned them. When that happens, I have a tendency to not want a replacement. Maybe afraid to get another bad one, I guess. They’re supposed to be very good. You can switch songs by brushing forward or back and volume is up and down and mute is a tap. Modes for movie, music. Noise cancel so good. They were SO comfortable. Very very comfortable. I chose to let em go. I just got a bad pair probably.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    You will not hear crying babies on the plane

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Easy to operate touch controls and you will not hear a crying baby, even if they’re one row away from you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones in its class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve ever used Seinheisser has never disappointed me A must buy for audiophiles

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Sennheiser headsets and I have never been disappointed and this ones are no exception. I definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel a lot. Crying kids in a plane. These are the right choice to help drown them out and take a nap. Great choice

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good headphones, the only bad thing is that the volume is limited, I returned them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pleased with performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable fit and easy to change settings. recharge feature is real nice to have, sure is better than batteries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Balanced Headsets

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I consider these headsets to have the most balanced features that I need for gaming, discord and music. I think I tried over 6 different headsets to include the Sony WH-1000XM3. The Sennheiser PXC 550 had the most features to include controls on the headset themselves which in turn would keep my settings if I turned them off. In my opinion they do not sound better then the Sonys but they do function better using them in gaming/discord which is what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sound is Great but other issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the item for about 2 months but having some issues. First and foremost you should know that the sound options and the sound are great and I have never had an issue with sound quality from Seinheiser products. However, the PXC 550 in most cases will have connectivity issues, these connectivity issues resolve from phone calls and multiple devices being connected at the same time. During a phone call the headphones for me will more often than not connect to my phone call, I have to turn them off and back on in most cases. Multiple device connection issues would be if I don’t disconnect my laptop via shutting it off it will stay connected even though I am watching a video on my phone. Lastly an issue I am now experiencing is the headphones are not charging nor turning on. There is little information that tells me what to do to fix this, and it seems that it is a problem that others have had as well. That being said I am returning these and getting a new pair via insurance and will see if I have a he same issue again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones at this Price!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium quality headphones with excellent clean and crisp sound - even at high volume

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love these headphones! They are amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great audio. Also, the functionality for both music and phone calls is superb.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Probably the best headphones I've ever bought

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are honestly really good and on par if not better then my Audio Technica wired headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years I have had a few headphones, but by far this one is the best. Bose make good ones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not for large head or for voice clarity

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is very useful at cancelling out many noises; however, I feel like it cancelled out maybe 90% of the noise and gave me headaches at the same time. That may just be a personal issue. Besides that, it was not comfortable for my large head and taking calls with the headset was close to impossible in most situations.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    very clear sounding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picking up a lot of detail i hadn't heard before, not the strongest base but does pickup low base well.

    I would recommend this to a friend