Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $218.99
Clearance
The comparable value price is $229.99

Customer reviews

Rating 4.7 out of 5 stars with 26 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the GSP 500's sound quality, frequently praising its fantastic and amazing audio. Many also find the headset comfortable for extended use. A small number of users wished for higher volume levels. Overall, the positive feedback on sound and comfort outweighs the concerns about volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 26 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset I ever got

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this headset is just wow sound is crispy mostly is you add the amp g1000 .this heaset are in another level

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Wow.....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Summary at bottom for those who don’t like to read novels...... I would not consider myself an audiophile but when it comes to video games, the audio in certain games is just as important, if not more important, than the visual experience. I play a lot of FPS, I also love survival horror games. I’ve been gaming on PC for a year now, transitioning over from console life. When it came to audio, Ive had a surround sound system in my living room to heighten my experience the past few years. I owned a few headsets before I bought all that equipment however (Astros, Turtle Beach). But now gaming on a PC in my bedroom Ive been searching for the nearly identical experience of surround sound television gaming. My first pair of headsets were a wired set of Logitech G633s. Wasnt a terrible set, and I found it on sale and it was......alright. I wouldn’t recommend buying them but that’s just me My girlfriend saw me tweeting about SteelSeries Arctic 7s and decided to surprise me with a pair about a month after buying the Logitechs. It is a great set of headphones, and it gave me wireless freedom as an added bonus. I was happy with them. They were my everyday headset for nearly a year. They sound like a wired set. Then one day on youtube, i stumbled into the world of “pc audio headsets, gaming dacs, amps” etc etc. It got me thinking about how I do love my SteelSeries, but it is missing something sound wise I was craving for. I ended up seeing the Sennheiser GSX 1000 and it got my interest. I decided to go ahead and dive into it to see if I would like the upgrade. It was hard to choose between the GSP 500 or 600 because Ive never owned a pair of open back headphones. But after researching the differences between open back and closed back, I felt the open back would be close enough to the spacious, open airy, surround sound I was looking for in a headset that would close enough resemble my surround sound system in the living room. To be frank, Im glad i went with the combo. The gsx 1000 and gsp 500 are a match made in heaven. The 7.1 simulated surround sound is AMAZING, and the headphones sound is so beautiful. The highs, the mids, the lows. I don’t know the exact wordage used amongst audiophiles to describe each one but, highs and mids sound.....so natural, so crisp, nice oomph to them. The bass sounds tight, not boomy, and perfect for what i bought them for which is gaming. I honestly forget sometimes Im wearing a pair of headphones while gaming because the sounds so natural and spacey (i believe thats the word Im looking for here) The microphone......I am typically a “I leave my mic on mute when I game online unless playing with friends” type of person, so I havent used it often. Most reviews online pin this microphone as exceptional quality, I cannot really review the microphone because to be honest, I don’t care about the microphone, but it swivels up and down only. Push it up to mute, pull it down to activate it. People hear me crystal clear and that is all that matters to me. I also have not tried the headset alone without the gsx 1000 and i don’t intend to. Id honestly tell you if you’re going to be gaming on a PC and have the cash to do so, Id buy these headphones and the gsx 1000 to compliment these. Its the perfect combination. Are these headphones perfect? No, the fitting is not the most comfortable, and honestly, even with the external Sennheiser gsx 1000 amp/dac being used, I wish it was just a touch louder (most games are fine, some are not as loud as Id want them to be) Also being open back headphones, make sure you have a quiet gaming area to use these in. Sounds from outside the headset can creep into your gaming experience if you are in a noisy room. Also the sound leaks out of these, so you may disturb ppl around you while gaming. Minor things, nothing deal breaking, but keep it in mind if you have a s/o who might complain about the noise. Tl:dr Buy these but Id highly suggest buying the GSX 1000 to go along with these. I am highly satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset for gaming.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome open headset. Allows you to hear what is going on around you while also listening to the game. Very comfortable and you can cut off the mic by raising it. Volume control on the side of the earpad is super easy to use. Prefer it over the closed acoustics for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Most Comfortable Headset Ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my oldest son, and after trying them on I have to say that they are possibly the most comfortable headset ive tried, plenty of space for your ear inside the ear cup and a comfortable seal around your ear without touching it. Oh and the sound quality is as to be expected from Sennheiser.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is great, microphone is really clear. You do need to be okay with being wired in to your source but otherwise a very good product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my very first set of Sennheiser headphones and I can honestly say I'll be buying from this brand again. Superb audio quality for the price and the mic is above average quality. Highly reccomend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I should have gone Sennheisers earlier!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old set up was the Logitech G633. I played a lot of FPS games, where sound was important. The surround sound the G633s had were good, but it was an uncomfortable headset. Once I swapped to the GSP 500 w/ GSX1000 amp. It was a night and day difference in clarity in sound, and comfort. The surround sound that the GSX1000 Amp gives is nice, and really lets the GSP500 shine to its true potential.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pretty good for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfy ear cushions! Originally purchased for the PS4 and the quality of sound is incredible with the acoustic surround sound. The mic works well but you should adjust your sensitivity settings, the stock settings on these are very high and will have echo sounds if in a group chat. Even though they are large/ bulky, they are very light and easily adjust to the size of your head frame, not pressuring your ears at all as other headsets do. Give em a try.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Adequate at best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned Sennheiser gaming headsets for many years. The GSP-500 is adequate, but that's about it. The sound is not as loud as my Sennheiser PC-363D headset and not as comfortable to wear. Paid extra for these because they claim to have better sound. I disagree. I wish I had purchased the Sennheiser Game One headset instead. It's basically an upgraded version of my PC-363D's, which have great sound and are comfortable to wear for many hours at a time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing soundscape

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is perfect if you’re wanting to hear everything around you. In game and in the room allows for a very wide open soundscape. I use these for Xbox and have no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the previous version and this is a great improvement in my opinion. It took a week or so for it too wear in to my head size but now it feels perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great and comfortable to wear. AAAAAAAAAAAAAA

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and quality. Good purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, really blown away by the quality of the headset. Sennheiser doesn't make a bad product. I use them for gaming but I can't vouch for the mic quality as I use a blue yeti instead. The mic is cut off when you slide it all the way up and you never notice it if this is your situation as well.. definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent sound, fit may vary

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sounded very good however my head could not adjust to the ear cups. I bought another headset that uses the same speakers but in a different pair from the same company and am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr malik

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones.my son love it. Its “ strong”)) and have very good sound. I’ll recommend it to guys who play games

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift to give!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! They have amazing sound quality & I got them for my girlfriend for gaming would order again!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these headphones!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think you can do much better than Sennheiser. This model is no frills. You don't need software installed on your computer. They just work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SENHEISER BABY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality paired with the gsx 1000. Microphone isn’t bad either.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Post malone- circles

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing does circles around any turtle beach ive owned.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Mediocre

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok, but i wish it was louder. The bass is weak as well. Head strap is kinda tight, but i have a big head

    I would recommend this to a friend
Sponsored