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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 25 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers frequently mention how comfortable the Big and Tall Bonded Leather Executive Chair is.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 25 reviews
  • Rated 5 out of 5 stars

    This chair is the best chair ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this chair for a few months and I can tell you it is the absolute most comfortable chair and you will ever sit in. I work from home and I needed a chair that would support me for sitting for very long hours before with previous chairs, I would heard after a few hours. I can sit in a chair all day long and not being in pain. If you need a good chair, I promise get this chair. You will not regret it if this one ever breaks, I promise I’m buying the same chair over and over again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't yet know how durable the bonded leather will last. But at first look this chair is a good quality at the price. All details look great. I really like the look and comfort. Just one minor mistake in the cut: The "L" shaped thick metal piece that holds up the back of the chair cannot be screw-tightened flat on the bottom plate of the chair, because the edge of the metal is too long it has to sit on top of the metal panel of the center post. That makes the back of the chair forming an angle too acute with the seating surface, one has to sit leaning forwards uncomfortably. I fixed that cut error by putting a stack of 5 penny coins on the outer edge between the "L" metal panel and the bottom plate, everything is OK after that. Someone else who cannot think of a way fix the problem may have to return the chair.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very well built, and comfortable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this because it is big and comfortable. Easy to assemble, and looks impressive. After using it for 3 months, I can say I am glad I purchased it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Chair Overall

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice quality chair. I only have two complaints which is why I’m rating 4 stars. The arms are a stained wood. Nice quality but the chair rubs under my desk and is scraping the stain off the back corner of the arm. I do wish the seat cushion was a little more padded for my comfort. I think that’s more of a “me” issue vs. the chair but for the price and brand I was expecting more. Leather quality is really nice and I love the color. Looks lux compared to a basic boring office chair.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Exec chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair. Would buy again. My daughter loves it. My husband loves it too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Ooo so comfy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well put together, i’m very comfortable. I would recommend it for a office, where are you sitting for a long time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    big and not tall

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy: First time it was shipped it got lost in shipping. Dealing with BestBuy to get it reshipped was easy but it was still a day late the 2nd time. The chair: Pain to assemble. Most chairs iv assembled were easy, this one I had to force together. I picked this chair because I'm 6'5, 275lbs and its sold as a big and tall chair. If its a big and TALL chair then why are the arms the same height as a standard chair? I would recommend this chair if your big, but not if your tall or big and tall.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very nice chair

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend works from home. I got this chair for and she absolutely loves it. We did have a problem where one of the legs broke and the manufacturer sent us a new base within seven days in life is good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Chair!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great chair for the price. It was easy to assemble and it is very comfortable! I recommend this chair for any home office application. I'm glad that I made this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Cream and Comfy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried lots of chairs before settling on this. I love the cream color. It's very comfortable especially when you sit long hours. I love the adjustable lumbar. I'm only 5'1" so it's good for a short girl!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    My Office Chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my chair! Ordering/receiving was a breeze! Very nice!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my old computer chair. Was kind’ve worried, but it turned out great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good solid chair.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good solid product but not as comfortable as it looks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put this chair together by myself. The most difficult part I found was mating the two seat sections together. I ended up turning the bottom seat upside down on my coffee table and then mating the top section to it (latter head rest section was just off the floor then I was able to bolt them together. Actually I think I was very lucky as the bolts went in better than I expected. It took me just a little over an hour to assemble. So far no issues and hopefully it'll last years.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    finally a nice chair that fits bigger people comfortably. bought on-line ,easy assembly, nice leather covering.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    I love work again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old chair made working from home unbearable. Now I am eager to get started in the morning!!! I love this chair, I told my wife to have me buried sitting in it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My problem isn't with the chair. It's the fact that my initial order arrived with a product with missing parts, and the run around was very frustrating. The replacement chair is fine, and the representative that worked with me did a good job in getting it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Serta Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable , and delivered just as described. Thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable so far. Assembly was tricky but manageable. Had a small cut on the edge when arrived in a box so that sucks

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Overall Great Chair!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a bigger person it is hard to find a comfortable, sturdy chair for a reasonable price. This chair it them all. So far no issues and I love it.

    I would recommend this to a friend