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Customer Ratings & Reviews

Your price for this item is $286.99

Customer reviews

Rating 4.3 out of 5 stars with 229 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers commend the Fairbanks Bonded Leather Big and Tall Executive Office Chair for its comfort, ease of assembly, and suitability for big and tall individuals. The chair is described as extremely comfortable, sturdy, and supportive, making it ideal for long working hours. Assembly is straightforward and can be completed with the assistance of another person for the heavy backrest. The chair accommodates larger individuals with its spacious design. While some users found the chair to be larger than expected, the majority of customers are pleased with its size and comfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 229 reviews
  • Rated 5 out of 5 stars

    Office chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this chair. N so does he. I would tell others as well

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfort

    Rated 5 out of 5 stars

    Great desk chair!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair! Really comfy, easy to put together, and feels sturdy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not my fav

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is nice but it’s not as good as they say it is. After sitting in it for a while, it starts getting uncomfortable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Fantastic Comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After lot of deliberation and research I chose this chair and boy! it is a charm. Super comfy and comes with all bells and whistles. It was quite easy to put together and very sturdy when seated. The rocking feature is it bit hard but I am expecting it to ease up with use. the height of headrest is perfect as well.

    I would recommend this to a friend
  • Pros mentioned:
    Back support, Comfort

    Rated 5 out of 5 stars

    Great chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful price, very comfy n great support for my back

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Nice chair for big guy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable chair that is good and wide. Seems sturdy so far. Did have a few scratches on the leg piece, but nothing I couldn't put up with.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Desk Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The assembly was more difficult than I thought it would be, but the chair is good quality and my son thinks its really comfortable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad but not quite there

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was expecting the base and arms to be made of metal, unfortunately they are made of plastic. For that price point I expected a little better fit and finish.

    No, I would not recommend this to a friend
    • Brand response from Serta Team
      Posted .

      Hi there. We're sorry to learn of your dissatisfaction. This product is manufactured by our licensed partner Living Style/True Innovations and they will be able to assist you. Please reach out to Living Style/True Innovations at 800.379.9773 or service@trueinnovations.com. Thank you!

  • Cons mentioned:
    Backrest

    Rated 1 out of 5 stars

    Horrible chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seat is way too small horribly uncomfortable the back does not recline,i did not unbox it for 2 weeks and now can't return it, waste of money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    This chair is a dream to sit in.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great replacement for my old chair that I loved but has seen better days. What I like about this one (besides being very comfortable) is the fact that it doesn’t squeak at all. That is so annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Quality

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased, well made and comfortable as well as stylish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value, easy to assemble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Serta chair is quite comfortable and provides good support for my back.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Yet another POOR QUALITY item

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know...you spend $300.00 on an office chair, you really do expect it to work right and last longer than 4 months!! I am so done with spending large amounts of $$ for something to be quality in nature to have it break down. I am below the weight limit on this chair and the hydraulic piston has already FAILED! This isn't the way it used to be.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Underwhelming for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a decent chair. Assembly wasn’t terrible, however who ever designed the way you put the back on this chair needs to rethink some things. The chair looks nice aside for some blemishes that were on the plastic part of the arms that aren’t noticeable. It’s not as comfortable as I was imagining it would be, but it IS comfortable. Overall I’d say this chair is about $100 too much for the quality it is.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bigns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just returned a $500 gaming chair and tried this one out since I'm tall (6'4) and needed something with more comfort. Fits perfect and very comfortable. Very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent replacement chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for an old worn out chair. I am happy manufacturers are making reasonably priced chairs for big people. I am 325+ lbs., and this is roomy comfortable chair. I received a discount due to previous purchases, so the final price was <$200.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Chair for a Large person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many chairs in the past and none have been large enough for my big build. This one is a great fit and is working out good for me. Looks to be built well and so far I am very pleased. I am 5' 11'' and the seat back top is right about even with the top of my head which makes sitting back comfortable. the chair arms are set wider than most chairs I have sat in and you don't get that side pinch on your legs. I am rating this chair an excellent as I have had it about a month and have found no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Big and Tall Chair

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great chair I bought for my hubby . He is 6*4 and needs the high back for his neck to rest on . This is a well made chair for the price . I had shopped around but this was the better of them all .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box arrived totally beat up and retaped. No instructions and was not sure if i had all theparts. I returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great chair I guess

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t review this item because they tell me now it’s coming direct from vendor. Very perturbed said the manufacturer had it in stock when I bought it and it was a Christmas gift.

    No, I would not recommend this to a friend