Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $286.99

Customer reviews

Rating 4.3 out of 5 stars with 229 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers often highlight the Fairbanks Bonded Leather Big and Tall Executive Office Chair for its comfort and ease of assembly. Many appreciate the chair's generous size and overall quality, as well as the back support it provides and its mobility. However, some customers have noted that the backrest does not recline, and others have mentioned concerns about noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 229 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very nice chair

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and well built. It was a little pricey, but I used my rewards to make it worth buying.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable office chair.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very comfortable. Good price and easy to ensemble.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    comfy

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfy for a 6ft 240 Lb man. Nothing broke after a year of use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect chair for big guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a big guy it's hard to find a sturyd comfortable chair. This one takes the cake!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cylinder sinks down

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair is 9months old and the cylinder keeps bleeding down. Tried to contact Serta but have not had any return calls.

    No, I would not recommend this to a friend
    • Brand response from Serta Team
      Posted .

      Hi there, thank you for taking the time to review your office chair, we are sorry to hear about the issues with your chair. Our Serta Office Chairs are crafted by our partners at Living Styles Office Furniture, they also handle the warranty claims on these products as well. To get in touch with Living Styles Office Furniture please reach out M-F, 6 am - 5 pm PST to their phone number, 1-800-379-9773 and they should be able to help get you started on a warranty claim. We hope this helps!

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair for me, works well and holds up to daily usage.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfy office chair

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to put together and very comfortable to sit in while working from home.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is very comfortable. I would recommend to persons of all heights.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Definitely recommend

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable so glad I purchased to use working from home.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Chair Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable only problem was side plastic would not stay in place.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Chair love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair, very comfy, very satisfied. My husband loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Fabulous chair

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, I paid more than I normally do, but it was well worth it! Very comfortable!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great for a big person

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair fits me like few I have seen. I am 6'7" and my knees are no longer in my chin. Chair is very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    office chair.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, my husband loves it. It's very comfy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Big Comfortable Chair

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big chair, easy to assemble, and very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Chair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for my worn out chair. Very comfortable to sit in.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Fits well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big guy, 6'7" and this chair fits me well. Very comfortable and not knees are not in my chin.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great chair for bigger folks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect chair for larger people. Comfortable and sturdy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken link

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept sending the wrong chair the actual chair that they did send was good, but I did not get this brown cognac chair that I had purchased a different one was delivered to me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair. Six months in and have no complaints.

    I would recommend this to a friend