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Williston, VT 05495
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Customer Ratings & Reviews

Your price for this item is $85.99
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The comparable value price is $429.99

Customer reviews

Rating 4.4 out of 5 stars with 129 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are delighted by the AI Robot Vacuum's cleaning performance, ease of use, and mapping capabilities, with many praising its navigation and quiet operation. However, some users experienced issues with the app's functionality and WiFi connectivity, while others noted limitations in object detection. Positive feedback frequently highlighted the robot's ability to efficiently clean and navigate various floor plans. Despite some minor drawbacks, the overall sentiment suggests a generally positive customer experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 129 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this thing. I went to best buy just to browse around and i see this on display for 90 dollars. I was skeptical because there couldnt be anyway that shark vacuum was that cheap but then again it was black friday. I flipped a coin and i bought it. It works amazing on the hard wood floors and now i dont even have to broom anymore. If u ever see one again on a huge sale i would consider that you buy it

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Navigation

    Rated 5 out of 5 stars

    Great Little Robotic Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this model and another model the DEEBOT N79 from ECOVACS Robotics. I found them on sale at an excellent price well under $200 for each. I did my research and read all the reviews and did not want to spend a lot since many people stated most models didn't last very long. This model was pretty simple to connect to my wifi and did a good job of mapping the areas needing to be cleaned downstairs. The other model I purchased for upstairs. The shark model has not given me any problems and has only beeped once when it initially got hung up on some table legs. Since that time, it has not happened again. The robot vacuum goes about its business each day at the scheduled times and returns to the dock to recharge. It is easy to dump out the dirt and dust and simple to maintain. I purchased extra brushes from Shark to replace as needed. I am very satisfied with this model. Also, both models have minor advantages over one another, but I prefer this model over the DEEBOT. This vacuum has a smaller compartment for collecting dust and dirt. I do find the DEEBOT gathers more dirt and dust upstairs. But it might be because I have more throw rugs upstairs. The advantage the Shark has is that it senses and avoids things due to having navigation and the mapping feature. It has only gotten stuck and sent a warning once, and I use it daily. The DEEBOT has a larger container for dirt and dust and may seem to collect more, but the Shark model has given me less trouble.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    App

    Rated 3 out of 5 stars

    Good for hide and seek

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you wan to play hide and seek this is the robot for it!! the cleaning is good as I can see how much is picked up in the trash compartment but the problem for me is looking for the robot everytime it cleans as it never makes it back to the charging base. making the hands off app operating useless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wonderful Powerful Machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Vacuum. Reasonable priced and cleans the floor every night.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Navigation

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. It maps out your house really well and is good at navigating the house.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is amazing!!! It cleans really good, easy to use and its essy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 4 out of 5 stars

    Shark

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it a week so far and I really like the mapping feature. I had a roomba 694 and it ran into everything but this one stops before running into something. Really handy I can tell my Alexa to vacuum a certain room. So far so good but I’ve had to reconnect it to the Wi-Fi once

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good robot vac

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery span is good enough to lightly vacuum the house. It’s just a little bit loud if you pay attention to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vacuums up dog hair!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 dogs and truly didn’t think it would pick up as much as it did! I wish I would have taken pictures. First off I didn’t realize how much hair was on the carpet. I did take away one star however because for some reason my shark (whom we names wall-e) is only charging to 90%. Other than that I don’t really have any complaints. It gets the job done! The map was a little bit of a pain as well to set up to make sure we did it just right and we also needed to make sure we had things moved where we needed. We had just moved into the house too se we still had boxes out and that was a pain to make sure we got the mapping right, but that was on me.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has more features than I expected. I watched it closely to see if it actual cleans. It does! I went behind it and it did a good job. This helps me because now I don't have to sweep dog hair every night. I run it when we go to bed. It is louder than I expected. But thats fine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Not too shabby

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done! I bought it for a friend since she sweeps a lot behind her dog. I haven’t heard any complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I love this little robot!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say this little robot is amazing. We named him Oscar and hes like part of the family. Oscar does his job great. Other than clearing the occasional jam, there haven't been any issues.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love it

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom foe Christmas. She has 3 German shepherds best gife ever. It was also on a really price. I woukd buy it again!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    She OK

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She gets stuck from time to time, in the weirdest places. She works good though. I got her on the deal of the day so it was a bang for my buck.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 4 out of 5 stars

    Stuckfree

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several robot vacuum over the years, the shark is the best so far. It is quiet, does not get stuck everywhere, has a map so has good coverage. The dust bin holds quite a bit. It does seem to run in the middle of the night even though the schedule is set for daytime (and it runs on schedule) but it runs downstairs and doesn’t bother anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my shark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing robot vac for our apartment. Works perfectly with google home!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product. Best purchase ever. Say goodbye to your broom.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Like it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like have this “perk” for a cleaning option. It appears to clean ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cleans well when it works, but not very resilient

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this a 5-star review if it weren't for the fact that it has a tendency to stop working and give unhelpful error messages. To be fair, this maybe be because it sucked something up that blocked up it's pipes, and I just don't have time to troubleshoot it. Still, for a smart vacuum, I'd think you'd want something more resilient that you can just set and forget and not have to worry about it's breaking down on you. The app is a neat idea but I honestly haven't used it, because the mapping feature looked like a hot mess and did not strike me as intuitively easy to use, and I don't care to spend time learning it when simply pressing the clean button on the robot seems to do the trick. In the final analysis, I'll probably try to get troubleshooting support from the manufacturer, maybe send it in for repairs under warranty if possible, and if not, try to return it for money back or store credit, because right now it's pretty useless.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Object detection

    Rated 5 out of 5 stars

    Vacuum robot

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good, but sometimes it stoked in some furniture and you need to move it

    I would recommend this to a friend
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