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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $449.99

Customer reviews

Rating 4.3 out of 5 stars with 402 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers admire the AI Ultra 2-in-1 Robot Vacuum & Mop's effective mopping and mapping features, along with its ease of use and quiet operation. Many appreciate its strong vacuuming performance, especially for pet hair, but some users point to limitations in battery life and app functionality. Navigation and obstacle avoidance could also be improved, according to some customer feedback. The small dustbin size is another area where some users suggest improvements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 402 reviews
  • Rated 5 out of 5 stars

    Awesome robot vacuum. Saves time and money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this robot vacuum. Just set it and forget it. Gives me a lot of extra time to do other stuff. Time is money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my bot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, I haven't tried the mop yet planning to soon. I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This little thing saved my life.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is economical, excellent, incomparable quality, adorable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good unit, needs a little bit improvement on mapping but other than that it does the job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not much better than regular mopping

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay in a large room(s). Kind of a waste for spot clean. Time you fill up the reservoir and attach it to the Shark and either place it in the area you want or by using the app, you could have gotten a regular mop and completed the task

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent robot vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent robot vacuum I loved it. Clear very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I recommend it to all. It simplify the house cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my shark, I haven’t had any problems since I purchased it before Christmas

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Program Doesn’t Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the robot twice and had the same issue for both, where I send it to clean a room and it goes to a different room and get stuck there.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend buying it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing and It saves time on cleaningI recommend buying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes life so much easier we just have it scheduled and it’ll do its job

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disconnecting

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could, I wouldn’t even give it one star. Ever since I bought this robot vacuum, it keeps disconnecting every few days—sometimes even daily. I have to keep reconnecting it, which is time-consuming and frustrating. Definitely do not recommend.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Anna,
      Thank you for taking the time to leave a review.
      We truly regret the inconvenience you are facing while attempting to connect your AI Ultra, as it continues to disconnect from the app. Please reach out to our team by calling 1-855-427-5127, and we will be happy to help you resolve this issue.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Shark storm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! Works well and surpasses expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How to conect it to wifi?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really good vacuum but this iten doesnt conect to my with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly suprised

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, very pleased with this product. It could be a little more powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved, this a good thing for your house, is very cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great robot

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great robot I love it mops and vacuums can’t go Wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. The mops cleans my vinyl tiles really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend, Amazing product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my robot vac mop , best purchase I made. My floors stay clean, thanks Shark !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love Love the Shark!! Wish I had gotten it sooner!!

    I would recommend this to a friend