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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $449.99

Customer reviews

Rating 4.3 out of 5 stars with 405 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the AI Ultra 2-in-1 Robot Vacuum & Mop's effective mopping and mapping features, along with its ease of use and quiet operation. Many appreciate its strong vacuuming performance, especially for pet hair, but some users point to limitations in battery life and app functionality. Navigation and obstacle avoidance could also be improved, according to some customer feedback. The small dustbin size is another area where some users suggest improvements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 405 reviews
  • Pros mentioned:
    Mapping

    Rated 4 out of 5 stars

    Great mapping

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It efficiently mapped my home and the app control is fantastic. Picks up way more dirt than I thought was on the floors. Havent tried the mop yet but will update after i do.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nightmare turns glorious after return to store!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading about of reviews here, I grabbed this guy on sale hoping for an awesome experience with my first robot vacuum. It was, indeed, not awesome. After failure to setup for “error 6” and spending hours trying to resolve it I caved and returned the hunk of junk. After further review online it’s a very common issue with these things and I should’ve dug further. Right out of the box or months down the road it plagues them. I guess I was one of the fortunate ones that it happened straight out of the box. Grabbed a bObsweep on an even better deal that I lucked up on seeing in the store and couldn’t be happier!

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Matthew,

      Thank you for taking the time to leave a review.

      We're truly sorry to hear that your experience with your robot vacuum wasn't what you expected and that you decided to return it. Your satisfaction means a lot to us, and we'll definitely pass your feedback along to the appropriate teams for future improvements. We hope you'll consider trying our products again in the future.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Awesome robot vacuum. Saves time and money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this robot vacuum. Just set it and forget it. Gives me a lot of extra time to do other stuff. Time is money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with my Wall-E, a perfect time saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my bot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, I haven't tried the mop yet planning to soon. I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good unit, needs a little bit improvement on mapping but other than that it does the job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not much better than regular mopping

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay in a large room(s). Kind of a waste for spot clean. Time you fill up the reservoir and attach it to the Shark and either place it in the area you want or by using the app, you could have gotten a regular mop and completed the task

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This little thing saved my life.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is economical, excellent, incomparable quality, adorable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my shark, I haven’t had any problems since I purchased it before Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I recommend it to all. It simplify the house cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent robot vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent robot vacuum I loved it. Clear very much

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Program Doesn’t Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the robot twice and had the same issue for both, where I send it to clean a room and it goes to a different room and get stuck there.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend buying it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing and It saves time on cleaningI recommend buying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes life so much easier we just have it scheduled and it’ll do its job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark storm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! Works well and surpasses expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly suprised

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, very pleased with this product. It could be a little more powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How to conect it to wifi?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really good vacuum but this iten doesnt conect to my with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved, this a good thing for your house, is very cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend, Amazing product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my robot vac mop , best purchase I made. My floors stay clean, thanks Shark !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great robot

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great robot I love it mops and vacuums can’t go Wrong

    I would recommend this to a friend