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Customer Ratings & Reviews

Your price for this item is $284.98
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 3280 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 3,280 reviews
  • Rated 2 out of 5 stars

    Didn't last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first stick vacuum. I had it for 6 months and the motor burned out :( I went back to a full size dyson.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Nicole,
      Thank you for taking the time to leave your feedback on our Shark Pet Cordless Stick Vacuum.
      This isn’t our usual standard and we acknowledge how frustrating this must be. We sincerely apologize for this experience. Something doesn't sound quite right with your unit and we would like to look into this with you.
      Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. We are open Monday through Friday, 9 a.m.-9 p.m. ET, and Saturday, 9 a.m.-6 p.m. ET. We're looking forward to hearing from you.
      Kind Regards,
      Shark Clean

  • Best Buy Employee

    Rated 4 out of 5 stars

    perfect for pets

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this works amazing to pick up cat litter and pet hair

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not sure why this is marketed as a "PET" vacuum...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headlight feature is cool and illuminates everything on hardwood which is helpful and it's a nice weight. For being a "pet" vacuum, I literally have to flip it over once a week to cut pet hair out of the bristles which didn't happen with my cordless Dyson. I only have one long-hair cat, a shorthair and a pug so I have no idea why it constantly catches hair like I'm trying to make yarn out of my long-haired cat's fur. If you have any sort of pet with longish hair, you're probably going to fistfight this vacuum like I have. I've had this for about 2 months and just gave up and went and bought another new vacuum for my house. I'm just going to take this one to use at my retail store where it can live an easy life of strictly collecting dust bunnies.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your Shark - Pet Cordless Stick Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Rated 4 out of 5 stars

    Works great for small areas.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for our small house. The battery life does drain fast when using max power. Overall a good stick vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s great! I love how it can get under my bed and really does vacuum well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product & great customer service, great offers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what happened, but the battery won’t charge anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing !!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love love. Was going to buy the Dyson but instead got this vacuum and so far I have loved it!! I have floor and carpet!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little heavy and awkward when using. It picks up pretty good and I like the way you can empty the canister after each use.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Patty,

      Thank you for taking the time to leave a review.

      We're so sorry to hear that you're not happy with your Shark's weight. We will absolutely share your feedback with the relevant teams for consideration on future products.

      Kind regards,
      Shark Clean

  • Rated 4 out of 5 stars

    Lightweight and quiet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a lightweight vaccuum for bare floors and low pile rugs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum for the price, the only issue is battery that will go out after 15 to 20min of vacuuming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful, great for cleaning spaces with pets, I love that it works for carpet and hardwood floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how much dog hair this thing picks up. And the floors aren't sticky

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awesome if you rarely use it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    five year warranty is the best thing about this product , second is it is cordless, lastly the battery last pretty long . I spend more time cleaning the Entire vacuum cleaner than I actually use it which is everyday. I have hard wood floors with a few area rugs & no pets. Emptying / removing the dust cup will make a dust cloud and pulling the dust clumps by hand is truly gross, cutting hair/ string from the brush roller is needed quite a lot too- which is also very messy. Storage is A bit complicated since it doesn’t have a stand or base, unless you have a electrical outlet somewhere in a hidden place or closet it just leans against the wall and usually falls. Spend more money and do your research because this product is definitely not what I expected.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      We would like to thank you for taking the time to share your feedback. For optimal performance, the dust cup should be emptied each time you vacuum and when the dust cup appears full or debris reaches the "MAX FILL" line. When holding the dust cup over the trash bin, open the bottom cover, and then lightly tap the dust cup to empty its contents. It is recommended to check and remove debris from the brushroll after each time you vacuum. To store the vacuum you can lean it against something, like a wall, or you can disconnect the handheld portion of the vacuum and set it on flat surface, like a shelf. If you have any other questions, our product specialists are available at 877-581-7375, Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

  • Rated 5 out of 5 stars

    Comparable to Dyson v8 pet and V10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, easy to use and works really good for homes with pets

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shark

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself works good but don’t let the pet hair build up because it will get clogged up and not suck good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not perfect but good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well, hard to open and clean. Also pretty heavy. All in all it does clean floors and carpets.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s broken down very easily

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke easily, it’s cheaper and works fine but I wouldn’t buy it again

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there,

      Thank you for your feedback. This isn’t our usual standard, and we’re disappointed to hear about your experience. We understand how frustrating this must be. We’d appreciate the opportunity to make this right. Please contact our customer service team at 1-855-427-5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, and we’ll do everything we can to assist you.

      Kind Regards,
      Shark Clean NA

  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum cleaner a little heavier then I expected but very durable nonetheless

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Vacuum fills up fast and would be ideal for a small living space not recommended if you own pets

    I would recommend this to a friend