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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3375 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 3,375 reviews
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be more powerful but its decently light and i recommend it for the money. It is cordless!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    For those of us with pets.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a whole house vacuum. But for those of us that have pets, its great to quickly hit the kitchen and general living areas.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good vacuum

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the vacuum, just shark would put a lock on high powered finger grip

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed , bad quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This broke right at the 1 year mark as if it is designed to. While it lasted, it was ok for the price. Did small jobs well. The support experience was a mess. They sent me replacement parts in separate orders and demanded shipping fee for those separate orders. I refused to pay and they either forfeited the fee or reduced it. The replacement parts did not work. Now they want me to send back the part they sent me. Once the receive it, they will send me the new part for a shipping fee ofcourse. See a pattern? I am returning all replacement parts, recycling the remains and most likely never buying SharkNinja products again. I wasted time woth these guys for a 120$ product that still doesnt work and it is not worth it Also, this is definitely a product quality problem in addition to customer support. The replacement parts did not work and they were new.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great little device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble getting it to work after the first use. Instructions were not clear. The wand must be tilted back (push floor button), move into carpet position on the handle and then turning the power will turn on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum works ready well. Don’t leave any dirt after a good vacuum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark vacuum

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is FANTASTIC. I have pet birds and I can clean flawlessly. Really recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum cleaner

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum cleaner changed our lives with how accessible it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, works very well, and at a very good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not reallly for carpet and the battery runs out quick maybe better luck on hard floors

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery life is about 5 min!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery takes forever to charge and you can only use it for about 5-7 minutes. The accessories don’t attach to the handle so you have to store them. Which makes it not very convenient when using.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there,

      Thank you for your feedback. We understand how frustrating it feels to experience such short battery life, and this is not the experience we want our customers to have. We appreciate you bringing this to our attention, and we'd appreciate the opportunity to make this right. For further assistance, please contact our Shark customer support team at 1‑855‑427‑5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, so we can take a closer look and help make this right.

      Kind Regards,
      Shark Clean

  • Rated 4 out of 5 stars

    Cordless sweeper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have a sweeper and not worry about the cord. I would like it better if the base floor nozzle was bigger. Easy to assemble.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs some improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not great! Picks up dirt good but cannot hold up stand while charging, constantly falling to floor.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Shark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shark pet vacuum works well the only down side is the battery dont last very long.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery life sucks

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The batter life isn’t the best. The most it last is about 25 minutes. If you’re not using the max button the suction isn’t that great, but always using the max button kills the battery faster. It’s great for quick pick ups but for a deep vacuum I’ll stick to my cord vacuum.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for small homes and apartments

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome vacuum for an apartment. If you have a house the battery may not survive the whole trip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good vacuum for being so small, it picks up pet hair and dust very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Does a great job! Worth every penny. I appreciate this tool on my stairs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shark Pet Vac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent functionality for all surfaces. Battery performance is good, but not outstanding.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Bad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a decent job of picking stuff up, it just gets clogged easily. It's not for picking up big messes, it's for everyday vacuuming. Battery lasts a long time.

    I would recommend this to a friend
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