The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 3,375 reviews
Rated 3 out of 5 stars
Its ok
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Could be more powerful but its decently light and i recommend it for the money. It is cordless!
This reviewer received promo considerations or sweepstakes entry for writing a review.
This broke right at the 1 year mark as if it is designed to.
While it lasted, it was ok for the price. Did small jobs well.
The support experience was a mess. They sent me replacement parts in separate orders and demanded shipping fee for those separate orders. I refused to pay and they either forfeited the fee or reduced it.
The replacement parts did not work. Now they want me to send back the part they sent me. Once the receive it, they will send me the new part for a shipping fee ofcourse.
See a pattern?
I am returning all replacement parts, recycling the remains and most likely never buying SharkNinja products again.
I wasted time woth these guys for a 120$ product that still doesnt work and it is not worth it
Also, this is definitely a product quality problem in addition to customer support. The replacement parts did not work and they were new.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had trouble getting it to work after the first use. Instructions were not clear. The wand must be tilted back (push floor button), move into carpet position on the handle and then turning the power will turn on.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Battery takes forever to charge and you can only use it for about 5-7 minutes. The accessories don’t attach to the handle so you have to store them. Which makes it not very convenient when using.
Thank you for your feedback. We understand how frustrating it feels to experience such short battery life, and this is not the experience we want our customers to have. We appreciate you bringing this to our attention, and we'd appreciate the opportunity to make this right. For further assistance, please contact our Shark customer support team at 1‑855‑427‑5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, so we can take a closer look and help make this right.
Kind Regards, Shark Clean
Rated 4 out of 5 stars
Cordless sweeper
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice to have a sweeper and not worry about the cord. I would like it better if the base floor nozzle was bigger. Easy to assemble.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The batter life isn’t the best. The most it last is about 25 minutes. If you’re not using the max button the suction isn’t that great, but always using the max button kills the battery faster. It’s great for quick pick ups but for a deep vacuum I’ll stick to my cord vacuum.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It does a decent job of picking stuff up, it just gets clogged easily. It's not for picking up big messes, it's for everyday vacuuming. Battery lasts a long time.