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Customer Ratings & Reviews

Your price for this item is $284.98
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 3285 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 3,285 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Love this vacuum! Best purchase I've made in awhile

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum is OK but I returned because not enough power for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vacumn - wish it would stand up on its own.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to prop it up against a wall or it will fall down.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the investment. This item is one of the best vacuums we every bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good vacuum. But you have to remove handle as it will not stand upright.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum was a little lighter weight than my other one. It works ok on laminate and small carpets. Not great for deep cleaning.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really need a cordless vacuum & bought this hoping it would be the one for me. It didn’t have good suction to pick up also you had to press a lever while vacuuming to give it better suction but it still didn’t do the job.not to mention my finger got tired. In my opinion, I wouldn’t bother buying this. I did return it unfortunately. I do not recommend this vacuum!

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi dear customer,

      Thank you for taking the time to review the Shark Pet Cordless Stick Vacuum. We're sorry to hear that the suction performance and user comfort didn’t meet your expectations—especially since you were hoping it would be the right fit for your needs.

      Your feedback is important to us and will be shared with our product team for future improvements. If you're still looking for a cordless vacuum that offers strong performance with greater ease of use, we’d be happy to help guide you to a model that may suit you better. Please feel free to contact our team at 1-855-427-5127.

      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Love Shark, hate the rocket head

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Shark vacuum’s, I have 3. But this is not worth the money. If you have pets, carpet, rug’s this is not what you want. Extremely convenient, but that’s where it stops. It’s under powdered , the battery only lasts a bit and I have a small apartment, the head is to light to clean my rug. Love Shark , but this one feels cheap. Spend more money and don’t get the rocket head.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient to use. Havent had any problems with it this far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great light vacuum easy to used love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my family love this little vacuum. It’s light and easy to used works great. Cons. I hope the battery have more time. Other than that it’s perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Cordless.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for floors, area rugs, and behind and underneath it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy this again! I love that you can take it apart for many uses!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible vacuum, especially when you have pets who shed hair....

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just take a flaming stick from the dumpst fire

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title: Worst Vacuum Ever - Avoid at All Costs! Rating: ★☆☆☆☆ I recently purchased the Shark Rocket Stick Vacuum from the flaming dumpster of a garbage pile known as Best Buy, and let me tell you, it has been an absolute nightmare. This product has failed me not once, but twice, forcing me to return it for repairs. To begin with, the vacuum lacked proper suction power right out of the box, rendering it practically useless. Despite having what they call a "my Best Buy" warranty, the staff at the Mission Valley store conveniently failed to add it when I returned the vacuum for the first time after just a year and a half of use. Speaking of the staff, their level of incompetence and indifference was astounding. They seemed more interested in swindling customers than providing any sort of helpful assistance. Their slovenly attitude and lack of concern for customer satisfaction were truly disappointing. In summary, the Shark Rocket Stick Vacuum is an absolute disaster. Not only does it lack suction power, but the so-called warranty and the customer service at Best Buy only add to the frustration. Save yourself the trouble and avoid this product like the dumpster fire it truly is. You deserve better than this sorry excuse for a vacuum cleaner.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will ruin carpet/rugs - stay away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible if you have carpet. It will do ok on very short berber type of carpet but if you have carpet that is medium, or long pile, cut or looped it will RUIN them! On the longer pile rugs with have, it has already started pulling at the fibers. It also easily gets "stuck" and you need to turn it off and back on so the roller will turn. If you like your carpet and rugs DO NOT buy this!! Suction is ok with the vacuum head but is sub-par with the attachments for some reason. This is our 3rd or 4th Shark, and this one does not meet our expectations.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi MichaelB,

      Thank you for taking the time to share your experience with the Shark Pet Cordless Stick Vacuum. We’re truly sorry to hear that this model hasn’t met your expectations, particularly for use on medium or long-pile carpets. Your concerns about the vacuum pulling fibers, getting stuck, and the sub-par suction with attachments are absolutely valid, and we understand how disappointing this must be, especially as a loyal Shark customer.

      The vacuum’s brush roll is designed for versatility, but it’s clear that this model may not be the best fit for your carpet types. If you’d like assistance exploring alternative Shark vacuums better suited for high-pile carpets or troubleshooting the issues you’ve encountered, our team would be happy to help. Please don’t hesitate to contact us at 1-855-427-5127.

      We appreciate your feedback and will share it with our product development team to help improve future designs. Thank you for giving Shark another chance, and we’re here to support you in finding a product that meets your needs.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Works great don't have to take out the big vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great don't have to take out the big vacuum any more for small clean ups

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my carpets and bare floors. Gets all the pet hair up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quality time for the price! Recommend picking it up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This should not be called a vacuum.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Barely works! Loud. I wish I can return it, but I threw out the box. Literally does not pick up anything.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Janine,

      Thank you for taking the time to share your feedback. We're disappointed to hear that the unit hasn’t met your expectations, particularly regarding noise and suction. This isn’t the standard we aim to deliver, and we understand how frustrating that must be. We’d love the chance to help. Please give our Customer Support team a call at 1-855-427-5127, and one of our product specialists will be happy to assist you.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Makes vacuuming so very easy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend this product! Makes life so much easier.

    I would recommend this to a friend