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Customer reviews

Rating 4.4 out of 5 stars with 3388 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 3,388 reviews
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a Mother’s Day gift for my mom and she absolutely loves it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Skip this!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a dupe for D*son, this definitely is NOT it. The suction is so-so, and hair WILL get wrapped/trapped around the brush roll. It takes several passes over an area, and even then, it still doesn’t catch everything. I’m super disappointed with this purchase and wish I’d spent the extra money for the other brand.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there. Thank you for dedicating your time to provide your feedback. We are truly sorry to know that your vacuum is not working correctly. Feel free to contact our team via phone at 1-855-427-5127, and we will gladly investigate this for you.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    The Shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, not heavy like the Dyson ball. Moves around the room with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for hard floors cleaning, and maintaining

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade from the Electrolux cordless we had. I love the lights up front. And it does well for our townhouse

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vaccum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does great except it will not work on any rugs. Love the wireless feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vacuum. It can get everywhere that I can find pet hair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot! Just wish it was a little more powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and working great so far. Cleans effectively and still new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for just about everything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surprised by the versatility of this product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    SHARK VACCUM

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A SALE PERSON SOLD ME ON THIS ON AND ITS GARBAGE THE PICK UP IS TERRIABLE.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Teesha,

      Thank you for your honest review. It’s truly disappointing when a product doesn’t live up to expectations, especially after a recommendation. We understand how frustrating that can be, and we’d really like the opportunity to help. Please give our customer support team a call at 1-855-427-5127 so we can look into this further and work toward a resolution that feels right for you. We are open Monday through Friday, 9 a.m.-9 p.m. ET, and Saturday, 9 a.m.-6 p.m. ET.

      Kind Regards,
      Shark Clean.

  • Rated 5 out of 5 stars

    nice q vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so happy that i bought this vacuum, i have the two cats and so easy to clean my apartment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price! Got it on sale. It was a very good deal for a name brand vacuum.

    I would recommend this to a friend
  • Cons mentioned:
    Carpet cleaning

    Rated 1 out of 5 stars

    Not as advertised

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, it does well on hard surfaces and is easy to manuver. However, it does not do well at all on carpet. Additionally the advertiszee 40 minutes of battery life is not accurate. I only got bout 15 minutes after fully charging it. I’m returning it for something else.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for taking the time to leave a review.

      We're sorry to hear that the battery life and performance of your Shark Pet cordless Stick Vacuum are not what you expected, resulting in your decision to return it. Please contact our team by phone at 1-855-427-5127, and we will be happy to look into this for you.

      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Not Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok. Disappointed with the power of the product and having to pull the trigger more than I think I should have to..I got on sale but think its a little pricy for something that seems should be a little stronger for the price.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi dear customer,

      Thank you for sharing your experience with the Shark Pet Cordless Stick Vacuum. We’re glad to hear it works, but we understand that the power level and needing to hold the trigger more than expected have been a bit frustrating. We always want our vacuums to provide strong and convenient performance, especially at their price point.

      For better suction, we recommend ensuring the filters are clean, the dust cup is emptied regularly, and checking for any blockages in the nozzle or brush roll. If you’d like assistance optimizing performance or exploring other models that might better fit your needs, please reach out to us at 1-855-427-5127.

      We appreciate your feedback and the opportunity to improve your experience.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    It's a pretty good vacuum, I wish the battery last

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty good vacuum, I wish the battery lasted longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick easy and effective vaccumm my wife loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up the dog hair and kid messes easily. We use it on both carpet and hard wood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the first try it seemed to pick up everything. Tried it on tile and a thin rug. Worked great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this item!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best vaccum you can buy for the price. It is amazing, sturdy and full of surprises!

    I would recommend this to a friend
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