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Customer reviews

Rating 4.4 out of 5 stars with 3388 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 3,388 reviews
  • Rated 3 out of 5 stars

    Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery doesn't hold the charge Very long but it suck ok and lite

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shark Cordless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a pretty good item, but it lacked suction. I have used Shark products in the past that seemed of higher quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not even close to a Dyson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use at my small business and had hoped it would be the equivalent of my Dyson V8 animalpro+…but it fails. From its clunky design and lack of efficiency to its mediocre engine. Do yourself a favor and spend a little more for the Dyson. This was clogging up because of poor design within a week of owning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible Vacume don’t stay charged and I can’t use it on any carpet or it turns red and it don’t suck hardly anything up

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for taking the time to leave a review.

      It truly saddens us to know that the design and performance of your Cordless Stick Vacuum have fallen short of your expectations, especially concerning its battery life and suction capabilities. Your feedback is invaluable to us, as it helps us identify areas where we can improve our products to better meet our customers' needs. We will absolutely share your feedback with the relevant teams for consideration and future improvements to offer you a better experience. Meanwhile, we would appreciate the opportunity to look into this further for you and discuss potential solutions. Please don't hesitate to reach out to our team by phone at 1-855-427-5127, and we'll gladly assist you.

      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Cordless vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good vacuum. It is very top heavy and the battery does not even last long enough to vacuum even half of my very small single wide home. My dogs fur gets stuck in the wheels and cakes on the bottom. Considering this is a Shark brand I expected a better quality vacuum.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Shark cordless vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi , this is great cordless vacuum for small place like apartment, because max it give you is 20 minutes, I was not able to get 40 minutes I don’t recommend for large home but if small place it works great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I wouldnt recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros- its light, and smaller, cons, small bettery life, takes a long time to charge, bad suction power, if the roller gets caught on anything it shuts off immediately (even some small debre) not worth 300

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 2 out of 5 stars

    Won't pick up "Pet" hair without extra effort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good lightweight/light duty vacuum, but it will not pick up the cat hair from my long-haired cat off of my commercial grade smooth carpet. It rolls the hair up into a long line and leaves it behind as you move on. You have to go back and go over the long line of hair that it rolled up before it will actually pick it up. If you are depending on this vacuum to live up to the "Pet" part of its name I think you will be disappointed, or at least I was. I only give it a fair because it is fine for light duty vacuuming without a lot of pet hair to pick up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum but doesn’t stand on its own. That was the main issue so we had to exchange it for something else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Suction power
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Overall a great vacuum

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am usually pretty hesitant when it comes to "cordless" devices, depending what it is. (Call me an "old-fashioned millennial). With vacuums, I usually pretty skeptical with them, but overall this vacuum is pretty good and will get the job done well. Firstly, I will say this vacuum is definitely lighter and easier to clean than I expected. This is great for larger homes, particularly homes with stairs and needing to clean multiple floors. The overall quality "feel" of this vacuum is great, and it also is pretty easy to empty the dustbin into a "normal" trashcan, which makes cleaning it pretty easy and convenient. Additionally, the battery life is great - roughly about 40 minutes - though, this can also be a pain if wanting to do a thorough cleaning, and the power of the vacuum is pretty good for it's size. One "con" I will say about this product is that when detached from the head of vacuum to clean in smaller spaces, I wish the vacuum was a little bit smaller, as I found it to be a little difficult when cleaning in places, such as between the couches, underneath desks, and such. However, the light weight of this vacuum makes it great for cleaning stairs and shelves. I would definitely say this a vacuum to consider if you are looking for an easy to store, space-saving, lighter vacuum. Not bad, Shark!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real bad vacuum I only use less then a month and it’s no working good anymore so disappointed

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We sincerely apologize that the suction power of your Pet Cordless isn't functioning properly. Please contact our team by calling 1-855-427-5127, and we would be delighted to assist you with this issue.
      Kind regards,
      Shark Clean

  • Rated 3 out of 5 stars

    Ok. Not great suction like a dyson.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for second vaccaum but is not nearly as effective as a dyson. Good for car, stairs, etc.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Better than the dyson - for 3 months.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vaccuum worked like a dream- for 3 months. It has decided to stop sucking. I am sad because this one was much better than the dyson functionality wise. Just a fair warning...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    shark vacuum

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is ok for small areas, can't handle big jobs and it's really expensive for the job that is doing Would not recommend for people who has bigger houses

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hmm I wish I would have known these things

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have known how heavy it was, and if you want to increase the strength of the vacuum you have to keep your finger on the setting. It's quite annoying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hate It!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely hate this vacuum cleaner! I bought this vacuum cleaner a few months ago… When I initially brought it home, I thought “Excellent! I saved myself some money… Didn’t buy that Dyson and this is just as good” .. Every day since then I have regretted not spending the money on a Dyson. After today I am going to buy a Dyson and see if I can give this piece of crap away to someone who doesn’t Mind going over the same spot at least 10 times, and doesn’t have anger management issues when they have to pick up a little piece of paper/lint/leaves that this vacuum refuses, I mean absolutely refuses to pick up. Take my advice spend the money, upgrade to a Dyson.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Missed return window :(

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great. I missed the return window.. if I win this $400 I will replace it with a better vacuum.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to provide your feedback.
      Something doesn’t seem quite right about how your vacuum is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-855-427-5127, so we can help with this.
      Kind regards,

  • Rated 1 out of 5 stars

    I kinda feel robbed…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really tried to give this a fair try. I tried so long that I can no longer return it. I went with this instead of a more expensive brand but I’m really regretting it because now I have a very expensive vacuum that does VERY little. I can’t even say that it’s better than nothing. No kitty litter, no hair, it picks up nothing. I’m actually pretty upset because just because it was the cheaper option does not mean it was cheap. If you decide to give this a go, make sure you use it often before your return window.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bare floor vacc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a wood floor and pets it does get hair up off the floor but if you have carpet id look for a stronger vacuum .

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      Based on the suction power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
      Kind regards,
      Shark Clean

  • Rated 1 out of 5 stars

    Not charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new and does not charge. Very difficult to get Best Buy support or information for product through Shark, long wait times

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Stacy,

      Thank you for sharing your experience with the Shark Pet Cordless Stick Vacuum. We're sorry to hear that your new unit isn’t charging and that getting timely support has been difficult—that’s certainly not the experience we want for our customers.

      We’d like to help resolve this for you as quickly as possible. Please contact our Customer Service team directly at 1-855-427-5127, and we’ll do our best to assist with troubleshooting or explore a replacement if needed. We appreciate your patience and the opportunity to make this right.

      Kind regards,
      Shark Clean

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