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Customer Ratings & Reviews

Your price for this item is $284.98
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 3287 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 3,287 reviews
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed, all it does is move the dust and dirt around

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barley holds a charge dosnt pick up much and battery isnt interchangable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had it a year and it’s not picking up and it’s spitting out dust and dirt!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It sucks and not in a good way!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my shark in May it’s now no longer working in July. I was very happy with it until now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible vacuum. Literally worked twice and that was it . Deep cleaned it out and everything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this cordless vacuum, the battery doesn’t last long enough for us the clean a few rooms and hallways, would just like to return and get a Dyson instead

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy a Dyson instead.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the mistake of buying this over a Dyson because I wanted to save a hundred bucks. DO NOT MAKE MY MISTAKE, BUY A DYSON.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Try before you buy!!!!!!!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy, very long. Not for "the average senior citizen" . Try before you buy. Profit from my mistake.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont waste your money on this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a month now it doesnt…. Stopped picking up trash and in some instances picks up then throws it down when turned off. HIGHLYYYY DISSATISFIED

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DON’T BUY FROM BEST BUY!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum quit working just days after their ridiculous 14 day warranty expired and they won’t help me

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly dealing with tile/hardwood. I have been using it for about a month, good little vacuum, I like the trigger for upping the power. Couple minor complaints, the little wheels on the floor head jam up with hair/fur (huskies shed a lot), the canister is on the smaller side. Overall, it’s good. Light, mobile, as strong as it needs to be (it can pick up a quarter), the charge lasts around 40 minutes, and it’s reasonably compact.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not working after one use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one use it would not charge. I was charging for days but will not turn on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery doesn’t last long and the suction isn’t that great. I wasted my money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible vacuum will not suck up anything off the floor have to go over and over everything two to three times will not buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    unhappy with product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    suctions power not good, spreads dirt out works better if in carpet mode. i'm not happy with the product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horribke battrry kength. Suction power horruble dont buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 2 months Spits out debris instead of vacuuming it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken right out of the box. Returned and bought a different brand. Thank you Shark for selling me a Dyson.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great for cat owners

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a pet means constantly cleaning up pet hair and other messes. Having a cat typically also means having kitty litter to clean up. I've tried using other vacuums in the past to speed up the process, but most just spread the small particles around. This one, with it's turbo trigger, clean it up with no issues what so ever. The unit is also lite enough that you don't need to be a weight lifter to lug it around and the battery will get you through 3-4 rooms with no issues. As a test, I ran my old vacuum over a pet area and then ran this one. This one came back with almost a full canister of added material. The one down side is that I don't like how the canister empties, but I've also come from vacuums where the whole canister pops off and you dump it, where this one has a lid that flips open. That's a personal preference and I'm not going to knock a star for that.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first day or two it was really good after that it just stopped sucking

    No, I would not recommend this to a friend