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Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.4 out of 5 stars with 3328 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the Pet Cordless Stick Vacuum with XL Dust Cup as easy to use, lightweight, and powerful, with impressive suction and good battery life. Many are happy with its overall performance and appreciate that it is cordless and has a low noise level. However, some customers have noted that it can struggle with deep carpet, and a few feel it is overpriced or that it should have the ability to stand upright on its own.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 3,328 reviews
  • Rated 5 out of 5 stars

    Dyson who?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a pleasant surprise to find that you can still get a lot for your money. I didn't expect this to be so good. So happy I decided to be frugal and skip the Dyson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and great value gets in to all the nooks and crannies! I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXELLENT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I advice all customers. Exellent qualıty. 2 Spare parts enough. I taked different times totally 3 pcs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great for small areas.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for our small house. The battery life does drain fast when using max power. Overall a good stick vacuum.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Brush roller doesnt work on new vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I jsut bought the shark pet cordless stick vac today and charged it up. The vacuum works and sucks but the brush does not roll with the extension wand attached. If I attach the folling brush directly to the hand vaccum, it works well. Something is wrong with the extension wand. The lights turn on without the extension but do not turn on if I attach the brush roller to the extension arm. I will return this back to Best Buy and try another brand. Battery lasts about 15 to 20 minutes, not 40 minutes listed on the box. Poor quality control.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Charles,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you weren't happy with your Shark Cordless Vacuum, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
      Kind regards,
      Shark Clean

  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Awesome if you rarely use it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    five year warranty is the best thing about this product , second is it is cordless, lastly the battery last pretty long . I spend more time cleaning the Entire vacuum cleaner than I actually use it which is everyday. I have hard wood floors with a few area rugs & no pets. Emptying / removing the dust cup will make a dust cloud and pulling the dust clumps by hand is truly gross, cutting hair/ string from the brush roller is needed quite a lot too- which is also very messy. Storage is A bit complicated since it doesn’t have a stand or base, unless you have a electrical outlet somewhere in a hidden place or closet it just leans against the wall and usually falls. Spend more money and do your research because this product is definitely not what I expected.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      We would like to thank you for taking the time to share your feedback. For optimal performance, the dust cup should be emptied each time you vacuum and when the dust cup appears full or debris reaches the "MAX FILL" line. When holding the dust cup over the trash bin, open the bottom cover, and then lightly tap the dust cup to empty its contents. It is recommended to check and remove debris from the brushroll after each time you vacuum. To store the vacuum you can lean it against something, like a wall, or you can disconnect the handheld portion of the vacuum and set it on flat surface, like a shelf. If you have any other questions, our product specialists are available at 877-581-7375, Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

  • Pros mentioned:
    Weight

    Rated 1 out of 5 stars

    Not sure why this is marketed as a "PET" vacuum...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headlight feature is cool and illuminates everything on hardwood which is helpful and it's a nice weight. For being a "pet" vacuum, I literally have to flip it over once a week to cut pet hair out of the bristles which didn't happen with my cordless Dyson. I only have one long-hair cat, a shorthair and a pug so I have no idea why it constantly catches hair like I'm trying to make yarn out of my long-haired cat's fur. If you have any sort of pet with longish hair, you're probably going to fistfight this vacuum like I have. I've had this for about 2 months and just gave up and went and bought another new vacuum for my house. I'm just going to take this one to use at my retail store where it can live an easy life of strictly collecting dust bunnies.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your Shark - Pet Cordless Stick Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Amazing !!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love love. Was going to buy the Dyson but instead got this vacuum and so far I have loved it!! I have floor and carpet!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Comparable to Dyson v8 pet and V10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, easy to use and works really good for homes with pets

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    perfect for pets

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this works amazing to pick up cat litter and pet hair

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum for the price, the only issue is battery that will go out after 15 to 20min of vacuuming.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product bad battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say that he does his job badly, but unfortunately with the battery the very short time 5 minutes of charging

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Alexis,

      Thank you for your review of the Shark Pet Cordless Stick Vacuum. We're glad to hear the vacuum performs its job well, but we understand your concern about the short battery life.

      Battery performance is an important part of the cordless experience, and we appreciate you sharing your feedback. We’d be happy to assist with any tips to help extend runtime or explore if a different model may better suit your cleaning needs. Please feel free to contact us at 1-855-427-5127.

      Kind regards,
      Shark Clean

  • Rated 4 out of 5 stars

    Shark

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself works good but don’t let the pet hair build up because it will get clogged up and not suck good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what happened, but the battery won’t charge anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s great! I love how it can get under my bed and really does vacuum well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful, great for cleaning spaces with pets, I love that it works for carpet and hardwood floors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not perfect but good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well, hard to open and clean. Also pretty heavy. All in all it does clean floors and carpets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lightweight and quiet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a lightweight vaccuum for bare floors and low pile rugs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product & great customer service, great offers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how much dog hair this thing picks up. And the floors aren't sticky

    I would recommend this to a friend